Patent Examiner Bing Q Bui
United States Patent and Trademark Office

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Type: Examiner

Bing Q Bui has presided over the following applications:

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1/17/2006 10539603 Method Of Calling Service Among Devices In Home Network

12/29/2005 10552458 Mechanism For Queuing Calls

8/17/2005 10530021 Method For Providing A Subscriber-based Ringback Tone Sound

7/26/2005 10523792 Method For Providing Subscriber-based Ringback Tone In Flexi...

7/21/2005 10523837 Method For Providing Subscriber-based Ringback Tone With No ...

4/4/2005 11098114 Internet-enabled Conferencing System And Method Accommodatin...

3/24/2005 11089105 Automated Electronic Telecommunications Order Translation An...

1/28/2005 11045782 Adaptive Canceller For Frequency Reuse Systems

1/4/2005 11028997 Location-based Ringbacks

12/1/2004 10904842 Quick Shift Jack Panel

9/17/2004 10943005 System And Method For Selecting A Destination Number Upon Re...

8/4/2004 10910566 Three-way Call Detection Using Steganography

7/15/2004 10891767 Method For Activating An Indicating Element, Terminal Device...

7/13/2004 10889297 Group Information Management

7/2/2004 10500637 Switching System With Separate Control Connection To Remote ...

6/23/2004 10873127 Communication Exchanging System Capable Of Changing Forwardi...

6/21/2004 10873587 Elimination Of Inoperable Service Node During Call Set Up

6/17/2004 10870321 Method And System For Providing Enhanced Call Waiting With V...

6/15/2004 10867869 Method And System For Releasing A Voice Response Unit From A...

6/2/2004 10858957 Network support for blocking calls based on calling party ca...

5/27/2004 10854847 Network Support For Enhanced Dialing Capability

3/11/2004 10798510 Call Processing System And Service Control Point For Handlin...

2/23/2004 10782936 Dtmf Signal Transmission Method And Communication Apparatus

2/23/2004 10782938 Dtmf Signal Transmission Method And Communication Apparatus

2/20/2004 10781837 Method and electronic device for selective telephone call sc...

2/13/2004 10779452 Telephony Security System

1/28/2004 10766737 Method For Reduced Processing And Improved Remote Monitoring...

1/27/2004 10765744 Handset

1/21/2004 10761577 Call Waiting Calling Party Defined Content

1/12/2004 10755537 Intelligent Remote Caller Id

12/11/2003 10733677 Method And Apparatus For Selecting An Agent To Handle A Call

12/9/2003 10731347 Flat panel telephone

11/21/2003 10719405 Method For Exchanging Signaling Messages In Two Phases

10/16/2003 10686827 Methods And Systems For Detecting And Mitigating Call Routin...

10/1/2003 10674797 Multi-user Call Waiting

10/1/2003 10674821 Intelligent Call Screening System

9/22/2003 10667137 Outbound Call Center

9/16/2003 10663942 Automated Electronic Telecommunications Order Translation An...

9/12/2003 10661033 Delivery Of Voice Data From Multimedia Messaging Service Mes...

9/12/2003 10660510 Rotational Split Adaptor

9/10/2003 10659146 Method And System For Identifying Telemarketer Communication...

9/9/2003 10657150 Telephone Terminal Equipment And Terminal Control Program

9/5/2003 10656928 System And Method For Identifying Redirected Calls

8/27/2003 10649204 Virtual Private Switched Telecommunications Network

8/25/2003 10432532 Wait-time Service In A Telecommunications Network

8/25/2003 10649517 Method And System For Utilizing Proxy Designation In A Call ...

8/20/2003 10645917 Method And System For Selecting A Preferred Contact Center A...

8/15/2003 10381787 Communication System And Method For Controlling Features In ...

7/25/2003 10627957 Method and apparatus for using web services to provide telep...

7/23/2003 10625311 Virtual private switched telecommunications network

7/14/2003 10344237 Method And Installation For Telephone Inquiry

7/9/2003 10615657 Selective incoming call filtering and blinded caller ID disp...

6/20/2003 10600077 Method for sending a short message from a wireline phone

6/19/2003 10464887 Monitoring Telephone Conferences Through A Network Of Comput...

6/12/2003 10461987 Mobile Station-centric Method For Managing Bandwidth And Qos...

6/12/2003 10460136 Wireless Communication Device With Tamper Resistant Configur...

6/6/2003 10456993 Asymmetric Radio Access Network, And Associated Method, For ...

6/6/2003 10456575 System And Method For Common Account Based Routing Of Contac...

6/5/2003 10456017 System And Method For Authorizing A Party To Join A Conferen...

5/27/2003 10444951 Electronic Apparatus And Waterproof Structure Therefor

5/20/2003 10442000 System And Method For Optimizing Call Routing To An Agent

5/16/2003 10439436 Methods, Systems And Computer Program Products For Automatic...

5/15/2003 10439072 Method And System For Priority Based Telephone Call Screenin...

5/8/2003 10431787 Desktop phone station with data synchronization

5/2/2003 10415727 Communication Interface Between Pc's And Auxiliary Platforms...

4/25/2003 10424457 Methods For Blocking Repeated Occurrences Of Nuisance Calls

4/23/2003 10422446 Managing and initiating conference calls

4/22/2003 10419733 Cdma/tdd Mobile Communication System And Method

4/21/2003 10419602 Cordless telephone

4/17/2003 10399447 Response system

4/15/2003 10414393 Telecommunications Service Control Point With Code Blocking

4/15/2003 10414167 Communication Device Monitoring

4/9/2003 10409956 Call-to-make Reminder System

4/8/2003 10408445 Mobile Communication Terminal Having Hands-free Speech State...

4/7/2003 10407958 Personnel emergency assistance device

4/4/2003 10407795 Mechanism for automatically substituting calling number info...

4/4/2003 10407548 System And Method For Application Location Register Routing ...

4/4/2003 10407584 Method And System For Hierarchical Processing Of Protocol In...

4/4/2003 10407654 Portable Wireless Data Device

4/3/2003 10406467 Communication Arrangement

4/3/2003 10407955 Delivery Of An Instant Voice Message In A Wireless Network U...

4/2/2003 10406092 System And Method For Implementing Telephony Call Control Vi...

3/21/2003 10381286 Camera-equipped Cellular Telephone

3/21/2003 10393737 Method For Enabling Ip Push Capability To Wireless Devices O...

3/20/2003 10380945 Contact-free Electronic Label For Mobile Telephone

3/19/2003 10393379 Telematic Programming Logic Control Unit And Methods Of Use

3/14/2003 10380681 Method And Device For Co-ordinating Telecommunications Servi...

3/14/2003 10388827 Cradle for supporting various portable phones

3/13/2003 10389277 Failsafe Configuration For Alternative Network Telephony

3/13/2003 10388767 Selective Processing Of Calls Using Alternative Network Tele...

3/12/2003 10385896 Hat cell phone or wireless device for hands-free user-safe o...

3/12/2003 10385717 Transmission-side Mobile Unit, Reception-side Mobile Unit, I...

3/12/2003 10385755 Network-based Services For Misplaced Cellular Mobile Station...

3/11/2003 10384801 Method Of Using Sub-rate Slots In An Ultrawide Bandwidth Sys...

3/11/2003 10386331 A Method And A System For Presenting Reminders In A Portable...

3/11/2003 10386073 Rotating Led Display Device Receiving Data Via Infrared Tran...

3/10/2003 10385879 Authentication Mechanism For Telephony Devices

3/10/2003 10385352 Proxy Sip Server Interface For Session Initiation Communicat...

3/10/2003 10383528 Prepaid security cellular telecommunications system

3/10/2003 10383552 Adaptive Antenna Base Station Apparatus

3/10/2003 10385226 Call Completion Services For Hybrid Public/private Communica...

3/10/2003 10386392 Antenna Adaptation To Manage The Active Set To Manipulate So...

3/7/2003 10384047 User Controlled Call Routing For Multiple Telephony Devices

3/7/2003 10384155 Group Specific Simplified Cellular Telephones

3/7/2003 10382654 Communication Device And Communication System

3/5/2003 10382247 Common call routing for multiple telephony devices

2/28/2003 10375241 Pll Circuit And Radio Communication Terminal Apparatus Using...

2/13/2003 10365922 Customer Relationship Management For "private" Number Reques...

2/3/2003 10357249 Telephony security system

1/21/2003 10349014 Proxy Database For Element Management System Of Telephone Sw...

1/21/2003 10347458 Method And System For Providing Multiple Services Per Trigge...

1/14/2003 10341626 Coding A Masked Data Channel In A Radio Signal

1/8/2003 10338007 System And Method For Remotely Accessing Caller Id Informati...

1/7/2003 10337396 Communication system, system information download method, ma...

12/27/2002 10329707 Apparatus And Method For Managing Blf Information In An Inte...

12/20/2002 10326572 Virtual Telephone Extension

12/16/2002 10320247 Method And System For Providing Softswitch Failure Protectio...

12/16/2002 10320279 Dynamic Control Of Multiple Heterogeneous Traffic Sources Us...

12/5/2002 10310302 Method And Networking Architecture For Implementing Service ...

12/4/2002 10309347 System For Accessing Different Resources Having The Same Ide...

11/26/2002 10304872 Personality Based Matching Of Callers To Agents In A Communi...

11/26/2002 10303904 Method For High-speed Registration Of Subscribers In A Netwo...

11/22/2002 10302437 Telephony And Voice Interface For Voice Server System Manage...

11/17/2002 10298807 System Connection Adapter And Terminal

11/14/2002 10294237 Secure Method For Conferencing Through A Remote Pbx

11/13/2002 10293107 Method For Providing A Preferential Routing And Billing Arra...

10/31/2002 10285615 Method And Apparatus For Selectively Disabling A Communicati...

10/18/2002 10274077 Method And System For Integrating Multi Services For Intelli...

10/17/2002 10273343 Call Routing System And Method With Rule-modifying Ability

10/16/2002 10272199 Telephone Circuit Controller Apparatus

10/16/2002 10257797 Private Branch Exchange

10/11/2002 10269087 Telephony Method, System And Application For Barring Persona...

10/7/2002 10266897 Systems And Methods For Integrating Analog Voice Service And...

10/1/2002 10261577 Multimedia Augmented Call Coverage

9/24/2002 10253145 Using Information About Software Events To Route Contacts In...

9/20/2002 10252956 Three-way Telephone Call Prevention System And Method

8/30/2002 10231182 System And Method For Managing Incoming Telephone Calls

8/30/2002 10231196 Enabling Interruption Of Communications And Detection Of Pot...

8/28/2002 10228922 Method For Auditory Differentiation Of Forwarded Phone Calls

8/27/2002 10228527 Call Routing System And Method

8/26/2002 10227207 Method and system for exchanging instant messages in a multi...

8/14/2002 10218722 Subscriber Control Of Busy Line Interrupt And Line Treatment...

8/13/2002 10216807 System And Method For Detecting Ss7 Messaging Inefficiency

8/6/2002 10212817 System And Method For Allocating Contact Resources To Contac...

7/30/2002 10206944 Method And Apparatus For Web Direct-dialing Connection

7/24/2002 10200977 Unrecognized Number Identifier

7/17/2002 10196124 Method Of Detecting Circular Routing In No. 7 Signaling Netw...

6/28/2002 10186247 Advertising demographics reporting system

6/25/2002 10178727 Modem With Removable Dsl Cartridge

6/24/2002 10179684 Method For Allocating Network Resources

6/24/2002 10111767 Digital Recording Of Ip Based Distributed Switching Platform

6/24/2002 10179647 Method For Allocating Network Resources

6/19/2002 10173877 Central Administration Of A Call Center

6/17/2002 10172947 Methods And Apparatus For Selectively Including An Audio Sig...

5/31/2002 10160307 Technique For Enhanced Information Assistance Call Routing

5/30/2002 10159377 Integrated Chat Client With Called Party Choice

5/30/2002 10159314 Integrated Chat Client With Calling Party Choice

5/29/2002 10158077 Method And Apparatus For Automatically Directing Calls By An...

5/28/2002 10156406 Web Callback Through Multimedia Devices

5/16/2002 10145887 Telecommunication Terminal Equipment Responding With Electro...

5/13/2002 10145561 Method For Telephony Call Blending

5/3/2002 10138917 Call Tracker

5/1/2002 10135406 System And Method For Consumer-initiated Business Solicitati...

5/1/2002 10136157 System And Method To Provide Automated Scripting For Custome...

4/30/2002 10136066 Methods And Systems For 1+ Prepaid Routing Service

4/30/2002 10135667 System And Method For Handling Voice Calls And Data Calls

4/25/2002 10132110 Methods And Systems For Load Sharing Signaling Messages Amon...

4/5/2002 10117247 Telecommunications Modem Deactivation Control Method And App...

3/21/2002 10103577 Telecommunications Customer Service Terminal Having Electron...

3/12/2002 10097081 Rules-based Queuing Of Calls To Call-handling Resources

3/11/2002 10094687 Method, Apparatus And System For Completing A Call When A Ca...

3/5/2002 10093003 Call-back Number Voice Capture Method And Apparatus

2/28/2002 10085317 Carrier Identification Codes (cic) Transport

2/25/2002 10082386 Method And System For Self-service Scheduling Of Inbound Inq...

2/21/2002 10081017 Third Party Regulation Of Calls Based On The Caller And Call...

2/20/2002 10079128 Multi-media Communication Management System With Multicast M...

2/20/2002 10082827 Method For Operating A Private Telecommunications Network

2/6/2002 10068607 Telephone Usage Control

1/31/2002 10066486 Privacy Mode System And Method For Home Network Telephone

1/24/2002 10057837 Method, System, And Computer-readable Media For Performing S...

1/18/2002 10051377 Method And System For Routing Calls Based On A Language Pref...

1/16/2002 10051477 Dynamic, Real-time Call Tracking For Web-based Customer Rela...

1/15/2002 09937917 Method For Transmitting Information Between A Switching Cent...

1/9/2002 10042577 Selectable Muting On Conference Calls

1/7/2002 09937877 Method Of Transmitting Data To Members Of An Operator Servic...

12/20/2001 10027197 Method Of Providing Background And Video Patterns

12/18/2001 10022099 Method And System For Releasing A Voice Response Unit From A...

12/14/2001 10020457 Constraint Based Routing

12/7/2001 10005356 Method And System For Callback In Case Of An Emergency Sessi...

12/4/2001 10005207 Housing For Telecommunications Equipment

11/27/2001 09995027 Method And System For Routing Transactions In An Automatic C...

11/20/2001 09762720 Single-chip Cmos Direct-conversion Transceiver

11/20/2001 09988456 Multiple Client Remote Agent Network Method

11/6/2001 09992367 Method Of Optimizing Call Center Resources Based Upon Statis...

10/31/2001 10001743 Apparatus And Method For Transmission And Receipt Of Confere...

10/31/2001 10001750 Apparatus And Method For Transmission And Receipt Of Confere...

10/31/2001 10001757 Apparatus And Method For Providing Conference Call Roster In...

10/23/2001 10000543 Modular Multi-media Communication Management System

10/19/2001 10035639 Telephony Security System

10/17/2001 09982697 System And Method For Defining Access Rights In A Telecommun...

10/16/2001 09981047 Call-routing Mechanism For Automatically Performing Number S...

9/28/2001 09964334 Repeating Device, Telephone Set, And Recording Medium

9/27/2001 09682618 Wireless Transceiver And Method For Remote Ultrasonic Measur...

9/18/2001 09955516 Distributed communication system

9/6/2001 09830623 Rake Receiver In Third Generation Mobile Radiotelephone Syst...

8/31/2001 09945057 Quick Shift Jack Panel

8/27/2001 09914290 Telecommunications network

8/17/2001 09931167 Method For Interface Isdn Private Automatic Branch Exchange ...

8/2/2001 09919800 Method Of Evaluating The Quality Of A Radio Link In A Mobile...

8/2/2001 09919856 Methods And Apparatus For Utilizing Radio Frequency Spectrum...

8/2/2001 09921295 Method And Apparatus For Signaling Among A Plurality Of Agen...

7/31/2001 09917747 System And Method For Creating And Accessing Outgoing Teleph...

7/31/2001 09919675 Provision Of Services In A Communication System Including An...

7/30/2001 09890391 Communication Station With Automatic Cable Loss Compensation

7/30/2001 09918086 Split Shift Phase Sweep Transmit Diversity

7/20/2001 09910160 Method And System For Establishing Voice Communications Usin...

7/16/2001 09830067 Radio receiving system and method for operating the same

7/16/2001 09905599 System and method for disconnecting and preventing unwanted ...

7/16/2001 09889387 Method For Routing In Loaded Telecommunication Networks

7/9/2001 09900938 Method And System For Providing Enhanced Call Waiting With V...

6/28/2001 09894047 Computer Telephony (ct) Network Serving Multiple Telephone S...

6/27/2001 09891234 Electromagnetic Radiation Alerting Device For Use With A Cel...

6/27/2001 09894227 Graphical Method And System For Visualizing Performance Leve...

6/26/2001 09891368 Short Range Rf Network Configuration

6/26/2001 09888488 Protective Mask Of Mobile Phone

6/26/2001 09888493 Automatic Handoff For Wireless Piconet Multimode Cell Phone

6/26/2001 09891430 Electronic Equipment Comprising A Retractable Screen

6/26/2001 09888384 Method And Arrangement Relating To Transceivers

6/26/2001 09891836 Headset Having A Short-range Mobile System

6/25/2001 09887327 Method Of And System For Contents Distribution

6/25/2001 09892213 Communications Accessory And Computing Unit That Operates Th...

6/25/2001 09892220 External Operating Unit For A Mobile Radio Telephone

6/22/2001 09887595 Noise Dependent Filter

6/22/2001 09888036 Convenient Dialing Of Names And Numbers From A Phone Without...

6/22/2001 09886377 Automatic Gain Control Apparatus

6/22/2001 09888108 Method And Apparatus For Automatic Fast Locking Power Conser...

6/21/2001 09886516 Adaptive Canceller For Frequency Reuse Systems

6/21/2001 09886526 Cellular Telephone, Personal Digital Assistant With Dual Lin...

6/21/2001 09888280 Eyeglasses With Wireless Communication Features

6/21/2001 09885002 Test System For Remotely Testing Switches Within A Telecommu...

6/20/2001 09868699 Array Antenna Radio Communication Apparatus And Weight Coeff...

6/19/2001 09884000 Remote Power Amplifier Linearization

6/18/2001 09884577 Service Logic Execution Environment For Telecommunications S...

6/15/2001 09868248 System And Method For Transmitting Signals In A Random Acces...

6/15/2001 09882738 Systems And Methods For Amplification Of A Communication Sig...

6/13/2001 09880291 Triple Conversion Rf Tuner With Synchronous Local Oscillator...

6/7/2001 09876347 Replacing Telecommunications Carrier Equipment

6/6/2001 09874064 Folding Type Portable Communication Device

6/4/2001 09874614 Combination Cellular Telephone, Sound Storage Device, And Em...

5/23/2001 09863477 Intelligent Call Connection Service

5/22/2001 09856367 Call Control In Intelligent Network

5/15/2001 09681637 Method Of Universal Communication And Devices Thereof

5/4/2001 09848407 Process And Devices For Configuring Services In A Telecommun...

4/27/2001 09905707 Cross-connect Module And Mount

4/25/2001 09844716 Method And System For Providing A Work-at-home Telecommunica...

4/20/2001 09787527 Method for routing calls based on subscriber's location

4/20/2001 09838346 Automobile recorder

4/17/2001 09836807 Computer Program And Method For Automatically Setting Up Cal...

4/16/2001 09835427 Interworking Between Services In Telecommunications Network

4/12/2001 09833977 Operator-assisted on-line call alerting and call connection ...

4/3/2001 09674437 Method For Differentiated Treatment Of Calling Subscribers

4/2/2001 09623877 Communication System

3/30/2001 09806406 Method And Apparatus For Handling Calls Requiring The Suppor...

3/29/2001 09821557 Analog Phone Bank Connector

3/20/2001 09812487 Methods And Apparatus For Using Ain Techniques To Facilitate...

3/20/2001 09812488 Methods And Apparatus For Facilitating The Interaction Betwe...

3/14/2001 09622787 Method And System For Processing A Call Associated With A Ca...

3/14/2001 09805657 Intelligent network service control point and method of impl...

3/1/2001 09720667 Telecommunications Network

2/13/2001 09782097 Method And System For Facilitating Call-related Activities

2/12/2001 09781704 Method For Controlling Additional Service Functions In A Com...

1/29/2001 09770377 Isdn Subscriber Accommodating And Accessing Systems

1/26/2001 09774086 Method and apparatus for accepting and conveying a message f...

1/24/2001 09768417 Method And Apparatus For Creating A Presence Monitoring Cont...

1/23/2001 09768147 Method for automatic phone service selection

1/23/2001 09767927 Allocation Of Resources To Flexible Requests

1/17/2001 09760834 Method And System For Generating Call Data Reports

1/16/2001 09759887 Software Circuit Switching Router Using Anchor Channels

1/16/2001 09761343 Tightly integrated cooperative telecommunications firewall a...

11/10/2000 09710579 Method And Apparatus For Cooperative Diagnosis Of Impairment...

11/10/2000 09710610 Method And Apparatus For Mitigation Of Disturbers In Communi...

11/10/2000 09710703 Method And Apparatus For Impairment Diagnosis In Communicati...

11/10/2000 09709592 Virtual Private Switched Telephone Network

10/18/2000 09690727 Automatic Call Distribution System And Method

9/28/2000 09672530 System And Method For Bringing An In-line Device On-line And...

9/25/2000 09669257 Arrangement For Controlling The Volume And Type Of Contacts ...

9/22/2000 09667667 User Controlled Location Sharing During A Communication

9/18/2000 09664243 System For Providing Universal Cross-connect Connectivity In...

9/1/2000 09653777 Multiple Services Per Trigger Within A Telecommunications Ne...

8/11/2000 09637978 Method And System For Forwarding Calls

8/1/2000 09630188 Common automatic route selection leading digit strings

7/31/2000 09630347 System And Method For Monitoring And Routing Incoming Calls

7/28/2000 09628147 Method And Apparatus For Telephone Call Fraud Detection And ...

7/28/2000 09627547 Telephone Providing Directions To A Location

7/25/2000 09625338 System And Method For Adding Internet Functionality To A Tel...

7/21/2000 09621018 Automated Electronic Telecommunications Order Translation An...

7/17/2000 09617777 Lan Phone System With Automatic Fallback For Power Or Networ...

7/13/2000 09615808 System And Method For Call Merge To An Ain Ssp From An Intel...

7/6/2000 09611127 Naming Convention For Different Types Of Device, And Apparat...

7/3/2000 09609368 Virtual Private Line Connection System And Method

6/30/2000 09607887 Methods And Apparatus For Notifying Subscriber's Of Forwarde...

6/29/2000 09606617 Method And System For Providing Caller Identification For An...

6/14/2000 09593888 Telephony security system

6/8/2000 09590758 Voice Mail Call Out Method And Apparatus

4/26/2000 09559837 System For Customer Contact Information Management And Metho...

4/26/2000 09558613 Apparatus, Method And System For Maintaining Call Control At...

4/12/2000 09547627 Method And System For Scheduling Inbound Inquiries

4/5/2000 09543698 System And Method For Prioritizing Telephone Call Campaigns ...

3/31/2000 09539917 Signaling Server For Processing Signaling Information In A T...

3/27/2000 09535558 Hook Switch Status Glitch Filter

3/22/2000 09532208 Web-based Network Monitoring Tool

3/17/2000 09527678 Methods And Devices For Forwarding Identification Data

3/15/2000 09526667 Method And Device For Hunting For Communication Channel

3/13/2000 09524167 Method And Arrangement For Netwide Call Trace In A Telecommu...

3/10/2000 09523267 Intellegent Access Control System

3/3/2000 09517658 Method Of Designing Signaling Networks For Internet Telephon...

2/29/2000 09515338 Internet-enabled Conferencing System And Method Accommodatin...

2/24/2000 09512988 System And Method For Implementing Wait Time Estimation In A...

2/9/2000 09501105 System And Method For Locating Subscribers Using A Best Gues...

2/8/2000 09499817 Providing Customer Data To An Automatic Call Distribution Sy...

2/7/2000 09485328 Security Apparatus For A Telephone Line And A Method For Sec...

2/3/2000 09497246 Procedure for cascading V5 interfaces

1/26/2000 09491828 Schedule Based Transaction Routing

1/24/2000 09490068 Method And System For Analyzing Customer Communications With...

1/19/2000 09487147 Data Calls Using Both Constant Bit Rate And Variable Bit Rat...

1/18/2000 09484578 System And Method For Retaining Client Configuration Informa...

1/6/2000 09478358 Method And Apparatus For Observing And Controlling A Multi-l...

12/22/1999 09471058 System And Method For Activation Of An Enhanced Telecommunic...

12/2/1999 09453108 Method And Apparatus For Automatic Call Distribution

11/18/1999 09442997 Method For Telephony Call Blending

10/20/1999 09421699 System And Method For Allocating Agent Resources To A Teleph...

10/13/1999 09416737 Multi-tasking, Web-based Call Center

9/29/1999 09180908 Process For Distributing Engagement Requests Depending On Di...

9/24/1999 09406278 Method For Implementing Service Logic Via Database Table Tra...

9/20/1999 09399528 Method And System For Establishing Voice Communications Usin...

9/17/1999 09398487 Method For Producing A Service Profile Based On User's Choic...

9/16/1999 09397578 Method And System For Negotiated Call Forwarding

9/16/1999 09397588 Method And Apparatus For Providing Data To Switching Element...

9/14/1999 09395778 System For Transmitting Dtmf Signal And Communication Equipm...

9/7/1999 09391098 Common Access Code Routing Using Subscriber Directory Number

9/3/1999 09389258 System And Method For Early Detection Of Area Code Changes

8/31/1999 09386729 Call Me Conference Call System

8/31/1999 09387228 System And Method For Locating Subscribers Using A Best Gues...

8/25/1999 09383118 Proximity Detector For Initiating Automatic Callback

8/12/1999 09372677 Exchange And Telelphone Exchange System

8/5/1999 09368797 Telecommunications Service Control Point With Code Blocking

8/4/1999 09366747 Electronic Programmer For Telephones With Auto-dial

8/4/1999 09368238 Procedure For The Processing Of An Unexpected Disconnect Req...

8/4/1999 09366207 Method For Allocating Network Resources

8/3/1999 09366238 Proxy Database For Element Management System Of Telephone Sw...

7/16/1999 09354837 Method For Providing Consolidated Specification And Handling...

7/9/1999 09350577 Apparatus Method And System For Providing Call Progress Info...

7/8/1999 09349708 Telephone Call Interuption Request Via Internet

7/1/1999 09346757 System And Method For Providing Personalized And Customized ...

7/1/1999 09346388 Method And Device For Controlling Affiliation Of Remote Line...

6/29/1999 09342499 Apparatus, Method And System For Providing Variable Alerting...

6/2/1999 09323677 Method And System For Providing Multiple Services Per Trigge...

5/26/1999 09320108 Smart Transfer For Answer Positions

5/24/1999 09317217 System And Method For Consumer-initiated Business Solicitati...

5/24/1999 09308738 Routing Method

5/13/1999 09311097 Call Center Posting Program

5/6/1999 09214898 Dynamic Load Limiting

5/3/1999 09303607 Method For Searching Trunks In Telecommunication N/ws

4/30/1999 09303157 Method And System For Providing Enhanced Call Waiting With V...

4/30/1999 09303028 Apparatus And Method For Providing Conference Call Service

4/29/1999 09301855 Dynamic And Scheduled Computer Telephony Resource Allocation

4/27/1999 09300688 Call Processing System And Service Control Point For Handlin...

4/26/1999 09194707 Telecommunications Call Centre

4/19/1999 09294828 Dynamic Control Of Multiple Heterogeneous Traffic Sources Us...

4/14/1999 09291827 System And Method For Implementing Telephony Call Control Vi...

4/8/1999 09289138 Apparatus, Method And System For Personal Telecommunication ...

3/26/1999 09277286 Computer Telephony Server With Improved Flexibility

3/8/1999 09264497 Method And System For Enterprise Service Balancing

2/25/1999 09242877 Service Switching Function In An Intelligent Network

2/23/1999 09255358 Call-back Number Voice Capture Method And Apparatus

2/9/1999 09230818 Equipment For Switching Between Different Telephone Network ...

2/2/1999 09241597 Switched Virtual Circuit Controller Setup Congestion Managem...

2/2/1999 09241717 Rules-based Queuing Of Calls To Call-handling Resources

1/28/1999 09238745 Method Of Communication Through Leased Line In Virtual Priva...

1/25/1999 09237517 Multiple Client Remote Agent Network Method

1/11/1999 09227887 Method Of Establishing A Voice/data Call Over A Voice/data C...

12/30/1998 09224568 System And Method Of Power Limiting Call Processing In Telec...

12/28/1998 09221367 Adaptive Call Screening Method

12/21/1998 09216987 Common Channel Signaling With A Network Of Distributed Signa...

12/11/1998 09210347 Telephony Security System

12/11/1998 09209007 Method For Providing Personal Information To Call Centers Us...

12/3/1998 09205544 Method And System For Minimizing Database Structure Overhead...

11/18/1998 09195774 Automated Competitive Business Call Distribution (acbcd) Sys...

11/12/1998 09180585 Private Branch Exchange

11/6/1998 09187957 Distributed Subscriber Adjunct Services System

10/29/1998 09181634 System For Managing Office Data In An Exchange, Subscriber's...

10/20/1998 09175527 Telephone Call Centre Performance Evaluation

10/20/1998 09171338 Method And System For Controlling And Switching Power Source...

10/16/1998 09174124 Multiline Telephone Including Interacting Call Appearances

9/25/1998 09160047 Reassignment Of Agents

9/23/1998 09159378 Transmission System And Transmission Apparatus

9/9/1998 09150314 Method And Apparatus Within A Switch For Performing Circular...

9/9/1998 09150055 System For Suppressed Ringing Access Of Subscriber Lines To ...

9/4/1998 09148597 Intelligent Services Network Architecture For Global Calling...

8/27/1998 09141273 Minimum Interruption Cycle Time Threshold For Reserve Call C...

8/24/1998 09138863 Automatic Call Distribution And Training System

8/19/1998 09136223 Standalone Acd System With Native Signaling System 7 Capabil...

8/10/1998 09132164 System And Method For Selecting A Destination Number Upon Re...

8/10/1998 09131443 Method And Apparatus For Controlling Call Waiting Service

8/5/1998 09129575 Call Distribution System, And Method

6/25/1998 09104113 Method And Apparatus Of Call Conferencing In A Telephone Exc...

6/22/1998 09091777 System For Controlling Telecommunication Overload Traffic

6/15/1998 09097527 Apparatus, Method And System For Providing Information To A ...

6/15/1998 09097334 Apparatus, Method And System For Controlling Secondary Treat...

6/15/1998 09094837 Apparatus, Method And System For Controlling The Start Of Al...

6/12/1998 09096938 Switch Controller For A Telecommunications Network

6/5/1998 09092122 System For Direct Suppressed Ringing Access Of Subscriber Li...

5/20/1998 09082233 System For Detection And Prevention Of Telecommunications Fr...

5/14/1998 09079664 Subscriber Database On An Intellegent Peripheral In An Advan...

5/6/1998 09073703 Apparatus And Method For Cost Effective Caller Identificatio...

5/1/1998 09071664 Automated Call Connection System

4/24/1998 09066246 Method And Apparatus For Providing Telecommunications Trunk ...

4/22/1998 08981518 Method For Locating A Called Subscriber

4/7/1998 09056718 Computer Telephone System

4/7/1998 09056402 Etsi Intelligent Network Capability Set 1 Intelligent Networ...

3/24/1998 09043637 Traffic Control In A Communications Network

3/19/1998 09045168 Multi-layered Foldable Cross Connect Field

3/12/1998 09040223 Method And Apparatus For Simulating Central Queue For Distri...

3/11/1998 09038387 Call Center System

3/2/1998 09033278 Method And Apparatus For Providing Virtual Private Network S...

2/13/1998 09023464 Common Automatic Route Selection Leading Digit Strings

2/9/1998 09020444 Geographically Distributed Telephony.

2/6/1998 09020293 Telephone Switching System For Easily Implementing Modificat...

2/4/1998 09018293 Call Reestablishment System

1/29/1998 09015383 Remote Reconfiguration Method For Feature-function Telephone...

12/31/1997 09002045 Method And System For Providing Service Information In An Ad...

12/31/1997 09002193 Method And System For Service Engineering In An Advanced Int...

12/31/1997 09001263 Method And Apparatus For Processing Real-time Transactions A...

12/30/1997 09001019 Telephone Switch Configuration Detector

12/26/1997 08973913 Telecommunication Network With Least Cost Routing

12/24/1997 08998323 Network Management Of Automatic Call Distributor Resources

12/17/1997 08992307 Arrangement For Equalizing Levels Of Service Among Skills

12/16/1997 08991154 Method And Apparatus For Providing Network-based Customized ...

12/2/1997 08982684 Telecommunications System For Providing A Calling Party Cont...

12/2/1997 08982685 Method And Apparatus For Providing Calling Party Control

12/1/1997 08980534 Method And Apparatus For Identifying And Handling On-line Ac...

11/26/1997 08973132 Telephone Including An Accessory For The Hard Of Hearing

11/18/1997 08972617 Method And Apparatus For Reduction Of Call Setup Time Using ...

11/17/1997 08971433 Method And Apparatus For Analyzing International Long Distan...

11/14/1997 08970207 Method Of Arbitrating Type Ii/type Iii Cpe's During Scwid

11/13/1997 08970054 Ringing Technique In Automatic Call Distribution

11/12/1997 08968343 Intelligent Multifunction Device For Analog Telephone Subscr...

11/5/1997 08964744 Methods And Apparatus For Providing External Access To Execu...

10/29/1997 08913605 Service Provision In A Telecommunications Network

10/8/1997 08947357 Method Of And System For Enhanced Call Waiting In A Telecomm...

9/30/1997 08941637 Method And Apparatus For Establishing Interlata Communicatio...

9/19/1997 08934167 Desktop Telephony Application Program For A Call Center Agen...

9/15/1997 08929404 Telephone Communications Network With Enhanced Signaling And...

8/22/1997 08916582 Nitinol Hookswitch Actuator

8/21/1997 08915996 Handset

7/21/1997 08897603 Mechanism To Support Multiple Versions Of Toll Free Service

7/16/1997 08896285 Enhanced Audio Teleconferencing With Sound Field Effect

7/9/1997 08875473 Telecommunications System And Method For Processing Call-ind...

7/7/1997 08888733 Cabling For Buildings

6/27/1997 08883844 Unauthorized Call Defeat Apparatus

6/12/1997 08873416 Method Of Establishing A Connection, As Well As Exchange, Se...

6/11/1997 08872714 Dial On-hold

6/4/1997 08869815 Personal Desktop Router

5/8/1997 08848457 Network-independent Communications System

4/30/1997 08846326 Method And Application Means For Establishing Performance Fe...

4/18/1997 08844424 Method And System For Implementing Intelligent Telecommunica...

4/18/1997 08844425 Method And Apparatus For Providing Multi-network Virtual Ser...

4/10/1997 08834836 Exchange For Providing Service Functions For Given Periods O...

2/19/1997 08802667 Personal Desktop Router

2/10/1997 08797420 Personal Desktop Router

470 Rows Total
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