Avaya, Inc. Litigation, Intellectual Property, Attorneys, SEC Filings, and Other Public Records

Date Recorded	Party	Role	Document Type	Document No.	Invention Title

9/21/2023	Avaya LLC	Assignee	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 6532 more	16586221 16557488 16543266 16535169 16585905 16656366 16599185 16599241 16524815 16432069 16426213 16419554 16411344 16434322 16510675 16506811 16458370 16137427 16144709 16148534 16148609 16122162 16058284 16102124 16113763 16116470 16710882 ...and 6532 more	Caching Message Information In An Integrated Communication System Caching Message Information In An Integrated Communication System Controlling Messaging Actions Using Form-based User Interface Controlling Messaging Actions Using Form-based User Interface Controlling Messaging Actions Using Form-based User Interface System And Method For Voicemail Privacy Caching Message Information In An Integrated Communication System Extensible diagnostic tool Extensible diagnostic tool Extensible Diagnostic Tool Caching User Information In An Integrated Communication System Caching User Information In An Integrated Communication System Caching User Information In An Integrated Communication System Distributed cache system System And Method For Voicemail Privacy System And Method For Voicemail Privacy Method and apparatus for enterprise brokering of user-controlled availab... Method and apparatus for enterprise brokering of user-controlled availab... Call establishment based on presence Call establishment based on presence Call establishment based on presence Message handling based on the state of a telecommunications terminal Message handling based on the state of a telecommunications terminal Message Handling Based On The State Of A Telecommunications Terminal Handling Unsolicited Content At A Telecommunications Terminal Handling Unsolicited Content At A Telecommunications Terminal Handling Unsolicited Content At A Telecommunications Terminal ...and 6532 more

9/21/2023	Avaya LLC	Assignee	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 6533 more	12722262 12720923 12719516 12722230 12721977 12724155 12716180 12708767 12708759 12709135 12711968 12716168 12749178 12749103 12749122 12753653 12756363 12749058 12728650 12729324 12731994 12748131 12749094 12761090 12708125 12612183 12623427 ...and 6533 more	Apparatus And Method For Controlling Interaction Between A Multi-media M... Apparatus And Method For Controlling Interaction Between A Multi-media M... System And Method For Voicemail Privacy System And Method For Voicemail Privacy System And Method For Voicemail Privacy Controlling Messaging Actions Using Form-based User Interface Controlling Messaging Actions Using Form-based User Interface Controlling Messaging Actions Using Form-based User Interface Caching Message Information In An Integrated Communication System Caching Message Information In An Integrated Communication System Caching Message Information In An Integrated Communication System Extensible diagnostic tool Extensible Diagnostic Tool Extensible diagnostic tool Handling Unsolicited Content At A Telecommunications Terminal Handling Unsolicited Content At A Telecommunications Terminal Simplified Call Answering Service Simplified Call Answering Service Method and apparatus for enterprise brokering of user-controlled availab... Method and apparatus for enterprise brokering of user-controlled availab... Method and apparatus for enterprise brokering of user-controlled availab... Call establishment based on presence Simplified Call Answering Service Call establishment based on presence Call establishment based on presence Message handling based on the state of a telecommunications terminal Message handling based on the state of a telecommunications terminal ...and 6533 more

9/21/2023	Avaya LLC	Assignee	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 6534 more	11083365 11083068 11083069 11083459 11084583 11080866 11068327 11069739 11074428 11077171 11076597 11080763 11087200 11105134 11105604 11106314 11107659 11111464 11099242 11087290 11088398 11093483 11094457 11094458 11096334 11068096 11051732 ...and 6534 more	Semi-background Replacement Based On Rough Segmentation Accessing Local Information Based On A Browser Session Accessing Local Information Based On A Browser Session Accessing Local Information Based On A Browser Session Temporary Access Of A User Profile Temporary Access Of A User Profile Semi-background Replacement Based On Rough Segmentation Semi-background Replacement Based On Rough Segmentation On-Call Sharing of Social Media Context and Content On-Call Sharing of Social Media Context and Content On-Call Sharing of Social Media Context and Content Establishing a Social Connection with a Business During a Conversation Establishing a Social Connection with a Business During a Conversation Establishing a Social Connection with a Business During a Conversation Electronic Communication Routing Based Data Accuracy Electronic Communication Routing Based Data Accuracy Temporary Access Of A User Profile Enhancement Of Audio Captured By Multiple Microphones At Unspecified Pos... Enhancement Of Audio Captured By Multiple Microphones At Unspecified Pos... Source-based Automatic Speech Recognition Background Replacement From Video Images Captured By A Plenoptic Camera Background Replacement From Video Images Captured By A Plenoptic Camera Background Replacement From Video Images Captured By A Plenoptic Camera Rogue Ap Detection Rogue Ap Detection Rogue Ap Detection System And Method For End-to-end Rtcp ...and 6534 more

9/21/2023	Avaya LLC	Assignee	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 6535 more	13449955 13471954 13471890 13476789 13471931 13450520 13450820 13457253 13477109 13491940 13493587 13527650 13533943 13486908 13479959 13485604 13485245 13419092 13420442 13426726 13419088 13407930 13411947 13414293 13419262 13428135 13434917 ...and 6535 more	Detection of Asymmetric Network Routes Detection of Asymmetric Network Routes Detection of Asymmetric Network Routes Method And Apparatus For Performing Predictive Dialing Leaving A Message For A Party While On An Active Real-time Communication Method And Apparatus For Performing Predictive Dialing Voicemail Filtering And Transcription Voicemail Filtering And Transcription Voicemail Filtering And Transcription Leaving A Message For A Party While On An Active Real-time Communication Emulation Of Private Branch Exchange Behavior Data Distribution In A Distributed Telecommunications Network Data Distribution In A Distributed Telecommunications Network Data Distribution In A Distributed Telecommunications Network User-Programmable Call Progress Tone Detection User-Programmable Call Progress Tone Detection User-Programmable Call Progress Tone Detection Methods And Apparatus For Controlling Audio Characteristics Of Networked... Methods And Apparatus For Controlling Audio Characteristics Of Networked... Methods And Apparatus For Controlling Audio Characteristics Of Networked... Emulation Of Private Branch Exchange Behavior Voicemail Filtering And Transcription Voicemail Filtering And Transcription Voicemail Filtering And Transcription Voicemail Filtering And Transcription Transmission Of A Digital Message Interspersed Throughout A Compressed I... Voip Quality Tradeoff System ...and 6535 more

9/21/2023	Avaya LLC	Assignee	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 6539 more	13954269 13954622 13943173 13953424 13944368 13970178 13963843 13963650 13959517 13955023 13954490 13942079 13930619 13930388 13928832 13929090 13928532 13931968 13937644 13936927 13935290 13932004 13931970 13929551 13971599 14037724 14037440 ...and 6539 more	Graduated Single Frequency Network Graduated Single Frequency Network Graduated Single Frequency Network Connecting Wireless, Wireline, And Internet-protocol Terminals Connecting Wireless, Wireline, and Internet-Protocol Terminals Connecting Wireless, Wireline, and Internet-Protocol Terminals Trusted Host List For Tls Sessions Trusted Host List For Tls Sessions Rerouting Of Trunks By A Pbx To An Alternate Pbx Rerouting Of Trunks By A Pbx To An Alternate Pbx Rerouting Of Trunks By A Pbx To An Alternate Pbx Method And Apparatus For Managing Training Of Call Center Agents Method And Apparatus For Managing Training Of Call Center Agents Method And System For Distributed Speakerphone Echo Cancellation Stateful And Cross-protocol Intrusion Detection For Voice Over Ip Stateful And Cross-protocol Intrusion Detection For Voice Over Ip Stateful And Cross-protocol Intrusion Detection For Voice Over Ip Securing a Device Based on Atypical User Behavior Securing a Device Based on Atypical User Behavior Securing a Device Based on Atypical User Behavior Sip Service Wrap Sip Service Wrap Automated Retrieval And Handling Of A Second Telecommunications Terminal... Automated Retrieval And Handling Of A Second Telecommunications Terminal... Automated Retrieval And Handling Of A Second Telecommunications Terminal... Efficient Load Balancing And Heartbeat Mechanism For Telecommunication E... Efficient Load Balancing And Heartbeat Mechanism For Telecommunication E... ...and 6539 more

9/21/2023	Avaya LLC	Assignee	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 6540 more	12570990 12565063 12566354 12566436 12565054 12564168 12564262 12565133 12565428 12566497 12569005 12569581 12569615 12570130 12568001 12566234 12566395 12566466 12547134 12547957 12548271 12547060 12543961 12544666 12545386 12545715 12553666 ...and 6540 more	Systems And Methods For The Schedule Alignment Of A Packet Flow Systems And Methods For The Schedule Alignment Of A Packet Flow Method And Apparatus For Determining Endpoints For Use As Testing Device... Method And Apparatus For Determining Endpoints For Use As Testing Device... Communication Device Locating System Systems And Methods For The Schedule Alignment Of A Packet Flow Communication Device Locating System Power-saving Mechanisms For 802.11 Clients Power-saving Mechanisms For 802.11 Clients Power-saving Mechanisms For 802.11 Clients Distributed Expert System For Automated Problem Resolution In A Communic... Distributed Expert System For Automated Problem Resolution In A Communic... Method And Apparatus For Synchronizing Clocks On Packet-switched Network... Endpoint Registration With Local Back-off In A Call Processing System Method And Apparatus For Synchronizing Clocks On Packet-switched Network... Endpoint Registration With Local Back-off In A Call Processing System Endpoint Registration With Local Back-off In A Call Processing System Customizable Background For Video Communications Customizable Background For Video Communications Method and apparatus for recording/replaying application execution with ... Method and apparatus for recording/replaying application execution with ... Method and apparatus for recording/replaying application execution with ... Distributed Expert System For Automated Problem Resolution In A Communic... Method and apparatus for authorizing multicast forwarding states Method and apparatus for authorizing multicast forwarding states Method and apparatus for authorizing multicast forwarding states System And Method For Controlling Network Access ...and 6540 more

9/21/2023	Avaya LLC	Assignee	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 6541 more	13113448 13114836 13115413 13115657 13113358 13098129 13103230 13108424 13115704 13163669 13163946 13168810 13161550 13151042 13159189 13160188 13169627 13036903 13042201 13042262 13041855 13030537 13030561 13030593 13030500 13043234 13080540 ...and 6541 more	Handling Loops In Programs And Examining Feasible Software Behavior For ... Method And Apparatus For Handling Disconnected Call Method And Apparatus For Handling Disconnected Call Method And Apparatus For Handling Disconnected Call Auto join conference Auto join conference Avoiding Exposed Node Problems In Wireless Local Area Networks Avoiding Exposed Node Problems In Wireless Local Area Networks Avoiding Exposed Node Problems In Wireless Local Area Networks Avoiding Hidden Terminals In Wireless Local Area Networks Method For Coordinating Co-resident Teleconferencing Endpoints To Avoid ... Method For Coordinating Co-resident Teleconferencing Endpoints To Avoid ... Handling Loops In Programs And Examining Feasible Software Behavior For ... Visual Voicemail Management Visual Voicemail Management Visual Voicemail Management Method And Apparatus For Data Protection For Mobile Devices Method And Apparatus For Data Protection For Mobile Devices Method And Apparatus For Data Protection For Mobile Devices Meeting notification and merging agents Meeting notification and merging agents Meeting notification and merging agents Method For Coordinating Co-resident Teleconferencing Endpoints To Avoid ... Avoiding Hidden Terminals In Wireless Local Area Networks Avoiding Hidden Terminals In Wireless Local Area Networks Methods And Apparatus For Network Presence Detection Spam Whitelisting For Recent Sites ...and 6541 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7448 more	13345918 12153747 10805993 12829620 13337467 13025536 12761090 11502244 11181572 12497064 11469698 12892639 12689493 10733326 13250506 12538674 12533483 12861429 12773267 12772457 13103230 12067975 12547134 11863879 11396175 11060232 13239882 ...and 7448 more	Alternate Routing Of Media Connnections Within A Single Communications S... Apparatus And Method For Updating A Schedule Apparatus And Method For Updating A Schedule Apparatus And Method For Updating A Schedule Method And Apparatus For Synchronizing Clocks On Packet-switched Network... Method And Apparatus For Synchronizing Clocks On Packet-switched Network... Detection Of Looping Communication Channels Detection Of Looping Communication Channels Detection Of Looping Communication Channels Method And Apparatus For Automatic Notification And Response Based On Co... Method And Apparatus For Automatic Notification And Response Based On Co... Method And Apparatus For Automatic Notification And Response Based On Co... Video-telephony Integration Connector Module With Embedded Physical Layer Support And Method Connector Module With Embedded Physical Layer Support And Method Method And Apparatus Of Establishing A Communication Channel Using Prote... Alternate Routing Of Media Connnections Within A Single Communications S... System For Transmitting High Quality Speech Signals On A Voice Over Inte... System For Transmitting High Quality Speech Signals On A Voice Over Inte... System For Transmitting High Quality Speech Signals On A Voice Over Inte... Method And Apparatus For Producing A Multicast Tree Method And Apparatus For Producing A Multicast Tree Stateful And Cross-protocol Intrusion Detection For Voice Over Ip Stateful And Cross-protocol Intrusion Detection For Voice Over Ip Stateful And Cross-protocol Intrusion Detection For Voice Over Ip Web-based Personal Assistant Web-based Personal Assistant ...and 7448 more

5/18/2023	Goldman Sachs Bank Usa.	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 372 more	14067853 14010471 13305671 15067101 12391191 13371289 12144560 12058501 11875744 14977549 13909062 14074653 15358090 14993050 13920020 14668806 11680076 13236508 13893231 14171732 13460701 14667549 14457050 14325337 12039558 12840190 15043490 ...and 372 more	System And Method For Distributed Speech Recognition System And Method For Distributed Speech Recognition System And Method For Distributed Speech Recognition Closed-loop Command And Response System For Automatic Communications Bet... Closed-loop Command And Response System For Automatic Communications Bet... Closed-loop Command And Response System For Automatic Communications Bet... Computer-Implemented System And Method For Determining A Status Of A Cal... Computer-Implemented System And Method For Determining A Status Of A Cal... System And Method For Efficiently Transcribing Verbal Messages To Text System And Method For Efficiently Transcribing Verbal Messages To Text System And Method For Efficiently Transcribing Verbal Messages To Text System And Method For Selecting Call Recordings For Storage System And Method For Selecting Call Recordings For Storage System And Method For Monitoring Customer Satisfaction In An Ongoing Cal... System And Method For Monitoring Customer Satisfaction In An Ongoing Cal... System And Method For Monitoring Customer Satisfaction In An Ongoing Cal... Computer-Implemented System And Method For Efficiently Facilitating Appo... Computer-Implemented System And Method For Efficiently Facilitating Appo... Computer-Implemented System And Method For Efficiently Facilitating Appo... Computer-Implemented System And Method For Determining A Status Of A Cal... System And Method For Providing Guidance To Persuade A Caller System And Method For Providing Guidance To Persuade A Caller System And Method For Identifying Special Information System And Method For Identifying Special Information System And Method For Identifying Special Information Computer-Implemented System And Method For Delivery Of Group Messages Computer-Implemented System And Method For Delivery Of Group Messages ...and 372 more

5/18/2023	Goldman Sachs Bank Usa.	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 224 more	09741859 09742290 09741845 09741857 09742288 09741858 09742300 09899265 09850057 09842604 09753227 09747436 09742881 09739309 09736692 09709830 09690393 09688582 09685905 09747350 09741846 09741853 09742286 10678677 09741999 11262609 10757139 ...and 224 more	Enhancement Of Network Accounting Records Method And Apparatus For A Fault Tolerant Router Architecture Method And Apparatus For Exchange Of Routing Database Information Method And Apparatus For Exchange Of Routing Database Information A Method And Mechanism For Speculatively Executing Threads Of Instructio... A Method And Mechanism For Speculatively Executing Threads Of Instructio... Router Table Manager Router Table Manager System, Device, And Method For Transitioning From Dvmrp To Bgmp For Inte... System, Device, And Method For Transitioning From Dvmrp To Bgmp For Inte... Load Sharing/trunking In A Communication Device Load Sharing/trunking In A Communication Device Load Sharing/trunking In A Communication Device Automatic Load Sharing-trunking Method And Apparatus For A Fault Tolerant Router Architecture Multicast And Unicast Scheduling For A Network Device Multicast And Unicast Scheduling For A Network Device System Wide Flow Aggregation Process For Aggregating Network Activity Re... System Wide Flow Aggregation Process For Aggregating Network Activity Re... Method And Apparatus For Forwarding Multicast Data By Relaying Igmp Grou... Method And Apparatus For Forwarding Multicast Data By Relaying Igmp Grou... Congestion Notification From Router Congestion Notification From Router Backpressure Mechanism For A Network Device Backpressure Mechanism For A Network Device Backpressure Mechanism For A Network Device Backpressure Mechanism For A Network Device ...and 224 more

5/18/2023	Goldman Sachs Bank Usa.	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 372 more	13549238 11893542 13549249 13252185 12462626 09884854 13549101 10076874 11929744 11893552 11929656 14993050 15358090 14074653 13909062 13920020 10691777 12260923 13526451 13609241 13544976 12960392 10142670 10273403 09955475 09884902 11929518 ...and 372 more	System and Method for Efficiently Reducing Transcription Error Using Hyb... System and Method for Efficiently Reducing Transcription Error Using Hyb... System And Method For Efficiently Reducing Transcription Error Using Hyb... System and Method for Message-Based Call Communication System and Method for Message-Based Call Communication System and Method for Message-Based Call Communication System And Method For Managing Hold Times During Automated Call Processi... System And Method For Managing Hold Times During Automated Call Processi... System And Method For Managing Hold Times During Automated Call Processi... System And Method For Storing Call Recordings In A Call Center System And Method For Storing Call Recordings In A Call Center System And Method For Providing Multi-party Message-based Voice Communic... System And Method For Providing Multi-party Message-based Voice Communic... System And Method For Providing Multi-party Message-based Voice Communic... Computer-Implemented System and Method for Automating Call Center Phone ... Computer-Implemented System and Method for Facilitating Agent-Customer C... Computer-Implemented System and Method for Facilitating Agent-Customer C... Computer-Implemented System and Method for Facilitating Agent-Customer C... System And Method For Processing Multi-modal Communications Within A Cal... System And Method For Processing Multi-modal Communications Within A Cal... Computer-Implemented System And Method For Detecting Events For Use In A... Computer-Implemented System And Method For Detecting Events For Use In A... Computer-Implemented System And Method For Detecting Events For Use In A... System And Method For Processing Call Records System And Method For Processing Call Records System And Method For Processing Call Records Computer-Implemented System And Method For Voice Transcription Error Red... ...and 372 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7577 more	14707873 14834838 14740486 12978926 14287378 14880865 15086506 15614428 15362728 15702238 14504057 14622668 14872884 13429074 15148588 14630764 15859176 15239895 14834854 15478175 13629864 15339788 14880122 15086455 15053160 14533407 14834602 ...and 7577 more	System And Method To Create Bi-directional Event Subscriptions System And Method To Create Bi-directional Event Subscriptions System And Method To Create Bi-directional Event Subscriptions Treatment Of Web Feeds As Work Assignment In A Contact Center Treatment Of Web Feeds As Work Assignment In A Contact Center Treatment Of Web Feeds As Work Assignment In A Contact Center Enhanced Application-layer Multicast For Peer-to-peer Conferencing Enhanced Application-Layer Multicast for Peer-to-Peer Conferencing Enhanced Application-Layer Multicast for Peer-to-Peer Conferencing Remote Feature Activator Feature Extraction Remote Feature Activator Feature Extraction Remote Feature Activator Feature Extraction Mobile Activity Manager Mobile Activity Manager Mobile Activity Manager System and Method for Software Immunization Based on Static and Dynamic ... System and Method for Software Immunization Based on Static and Dynamic ... Method And System For Managing A Contact Center Configuration System And Method For Facilitating Communications Based On Trusted Relat... System And Method For Facilitating Communications Based On Trusted Relat... System And Method For Facilitating Communications Based On Trusted Relat... Integrating a Cellular Phone with a Speech-Enabled Softphone Integrating a Cellular Phone with a Speech-Enabled Softphone Integrating a Cellular Phone with a Speech-Enabled Softphone Conference Bridge Audio Quality Diagnostic And Self Configuration System... Conference Bridge Audio Quality Diagnostic and Self Configuration System... Conference Bridge Audio Quality Diagnostic and Self Configuration System... ...and 7577 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7470 more	13836038 13715050 12978884 14485589 11201556 13217694 13549654 13899286 13920369 13563082 13912571 14309587 13928575 13786804 13744247 13247599 11509340 14040786 13846243 13963650 13186219 10955524 13621198 12960392 13944368 13245835 13245847 ...and 7470 more	Cooling Off Period Prior To Sending Dependent On User's State Method And Apparatus To Intelligently Perform Scanning And Assist Scanni... Method And Apparatus To Intelligently Perform Scanning And Assist Scanni... Event Driven Noise Cancellation Event Driven Noise Cancellation Method And Apparatus To Intelligently Perform Scanning And Assist Scanni... Automated Call Handling Based On Caller Id Automated Call Handling Based On Caller Id Systems And Methods For Facilitating A First Response Mission At An Inci... Systems And Methods For Facilitating A First Response Mission At An Inci... Systems And Methods For Facilitating A First Response Mission At An Inci... Audible Computer User Interface Method And Apparatus Audible Computer User Interface Method And Apparatus Cooling Off Period Prior To Sending Dependent On User's State Location-based Survey Via Mobile Device Method And Apparatus For Determining Customer Routing In A Call Center Method And Apparatus For Determining Customer Routing In A Call Center Method Of Providing Instant Messaging Functionality Within An Email Sess... Method Of Providing Instant Messaging Functionality Within An Email Sess... Method And Apparatus Providing Sender Information By Way Of A Personal V... Method And Apparatus Providing Sender Information By Way Of A Personal V... Predictive Software License Balancing Predictive Software License Balancing Predictive Software License Balancing Organization Health Analysis Using Real-time Communications Monitoring Organization Health Analysis Using Real-time Communications Monitoring Location-based Survey Via Mobile Device ...and 7464 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7471 more	12882929 11636885 13026407 11929574 11569508 11929744 11000686 12460235 10765720 12027816 12027811 11226122 10007129 10666910 10119783 17107118 17232570 17207122 16249521 16864409 17074166 17407361 13630105 16524815 16242180 17075829 16738818 ...and 7471 more	Advertising In A Virtual Environment Advertising In A Virtual Environment Privacy Setting Implementation In A Co-browsing Environment Privacy Setting Implementation In A Co-browsing Environment Methods And Systems For Real-time Paging Methods And Systems For Real-time Paging System And Method To Identify Secure Media Streams To Conference Watcher... System And Method To Identify Secure Media Streams To Conference Watcher... System And Method To Identify Secure Media Streams To Conference Watcher... Personalized Customer Surveys Personalized Customer Surveys Communications Arbitrator Communications Arbitrator Communications Arbitrator Team Workforce Assignment Team Workforce Assignment System And Method For Managing Resources Of An Enterprise System And Method For Managing Resources Of An Enterprise System And Method For Managing Resources Of An Enterprise System And Method For Assessing The Sensitivity Of Social Network User P... System And Method For Assessing The Sensitivity Of Social Network User P... System And Method For Assessing The Sensitivity Of Social Network User P... Multi-media Collaboration Cursor/annotation Control Multi-media Collaboration Cursor/annotation Control Automated Coordinated Co-browsing With Text Chat Services Automated Coordinated Co-browsing With Text Chat Services Device, System, and Method for Automated Control ...and 7471 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7475 more	15395349 14287378 14740486 15859176 15239895 12978926 14504057 14880865 14834838 14707873 14834854 14872884 13429074 15148588 15339788 14622668 15478175 13629864 14630764 13764976 14601505 13030537 15298914 14834602 15061720 14929893 15090344 ...and 7475 more	System And Method To Safeguarding Sensitive Information In Cobrowsing Se... System And Method To Safeguarding Sensitive Information In Cobrowsing Se... Selective Endpoint Notification Of An Incoming Communication Selective Endpoint Notification Of An Incoming Communication Gesture-based Call Center Agent State Change Control Selective Image Broadcasting In A Video Conference Selective Image Broadcasting In A Video Conference Selective Image Broadcasting In A Video Conference Content Coded Zip Tones For Agents And Conference Call Participants, And... Content Coded Zip Tones For Agents And Conference Call Participants, And... Artificial Ventriloquist-like Contact Center Agents Selective Endpoint Notification Of An Incoming Communication Systems And Methods For Sentiment Analysis Of Message Posting In Group C... Systems And Methods For Sentiment Analysis Of Message Posting In Group C... User Notification Using A Light Emitter Associated With A Video Camera Gesture-based Call Center Agent State Change Control Method And System To Enhance Communication Between An Ipv6-only Sip Clie... Method And System To Enhance Communication Between An Ipv6-only Sip Clie... Telecommunications Soft Client Having A Gui-less Operating Mode Telecommunications Soft Client Having A Gui-less Operating Mode Telecommunications Soft Client Having A Gui-less Operating Mode Highly Scalable Contact Center With Automated Transition From Voice Inte... Highly Scalable Contact Center With Automated Transition From Voice Inte... Systems And Methods For Sentiment Analysis Of Message Posting In Group C... Artificial Ventriloquist-like Contact Center Agents Artificial Ventriloquist-like Contact Center Agents Systems And Methods Of An Intelligent Whisper ...and 7475 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7477 more	13441746 12242105 13090323 13449955 12498170 13369134 11318162 12882955 12417708 11857971 13398474 12895259 12728650 12028781 10672633 12430741 13622525 13630152 13407930 13595626 12840151 12545386 13627750 10801960 12840190 10723416 12020139 ...and 7477 more	System And Method For Controlling Network Access Apparatus And Method For Controlling Interaction Between A Multi-media M... Method And Apparatus For Low Overhead Network Protocol Performance Asses... Method And Apparatus For Low Overhead Network Protocol Performance Asses... Method And Apparatus For Low Overhead Network Protocol Performance Asses... Method An Apparatus For Providing A Scalable And Secure Network Without ... Method An Apparatus For Providing A Scalable And Secure Network Without ... Handling Sequence Numbers And/or An Anti-replay Window After Failvoer Be... Handling Sequence Numbers And/or An Anti-replay Window After Failvoer Be... Computer Telephone Integration Over A Network Computer Telephone Integration Over A Network Computer Telephone Integration Over A Network Tilt Mechanism For Communication Device Apparatus And Method For Controlling Interaction Between A Multi-media M... Presence Based Callback Presence Based Callback System And Method For Controlling Network Access Method And Apparatus For Generating A Signal Strength Model For An Acces... Method And Apparatus For Generating A Signal Strength Model For An Acces... Method And Apparatus For Generating A Signal Strength Model For An Acces... Testing A Data-processing System With Telecommunications Endpoints Testing A Data-processing System With Telecommunications Endpoints Testing A Data-processing System With Telecommunications Endpoints Automatic Determination Of Connectivity Problem Locations Or Other Netwo... Automatic Determination Of Connectivity Problem Locations Or Other Netwo... Automatic Determination Of Connectivity Problem Locations Or Other Netwo... Content-aware Dynamic Network Resource Allocation ...and 7477 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7580 more	12067975 13103230 12772457 12773267 12861429 12533483 12538674 11946574 12464659 13244343 12882986 13372437 12609846 11861857 10891346 13431423 11361747 13239882 13399362 12056026 13871903 13082778 13030561 10674562 12544666 12242916 11759846 ...and 7580 more	Service Robot Communication Systems And System Self-configuration System And Method For Providing Agent Guidance System And Method For Providing Agent Guidance System And Method For Providing Agent Guidance Emergency Request Prior Insight Delivery Video Conference Bridge Setting Sharing, Pushing, And Rationalization Service Robot Communication Systems And System Self-configuration Service Robot Communication Systems And System Self-configuration System And Method For Call Data Processing System And Method For Call Data Processing System And Method For Call Data Processing Computer-Implemented System And Method For Assigning Call Agents To Call... Computer-Implemented System And Method For Assigning Call Agents To Call... Video Conference Bridge Setting Sharing, Pushing, And Rationalization Computer-Implemented System And Method For Assigning Call Agents To Call... Emergency Request Prior Insight Delivery Emergency Request Prior Insight Delivery Control Of Enhanced Communication Between Remote Participants Using Augm... Node-based Policy-enforcement Across Mixed Media, Mixed-communications M... Node-based Policy-enforcement Across Mixed Media, Mixed-communications M... Identifying Information Pertinent To An Emergent Event Through Social Me... Identifying Information Pertinent To An Emergent Event Through Social Me... Identifying Information Pertinent To An Emergent Event Through Social Me... Systems And Methods For Managing Reporting Data On A Hosted On-demand Re... Systems And Methods For Managing Reporting Data On A Hosted On-demand Re... Systems And Methods For Managing Reporting Data On A Hosted On-demand Re... System And Method For Providing Hiring Recommendations Of Agents Within ... ...and 7580 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7479 more	14312450 13606853 14173610 15606688 14573898 15495919 14971073 12899683 13840613 14951038 14752857 14450644 14036838 13774610 13629942 14617823 14552596 14010317 13894129 14955225 13963843 14713112 14717060 13802710 14746506 13486908 14805099 ...and 7479 more	One-touch User Voiced Message Indexing Recordings Of Telephony Sessions Indexing Recordings Of Telephony Sessions Indexing Recordings Of Telephony Sessions Method for Registering Communication Terminals with Base Station Devices... Method for Registering Communication Terminals with Base Station Devices... Method for Registering Communication Terminals with Base Station Devices... System And Method For Identifying And Managing Customer Needs System And Method For Identifying And Managing Customer Needs System And Method For Identifying And Managing Customer Needs One-touch user voiced message One-touch user voiced message Non-destructive Thermal Conductivity Detection Of Solder Voids Non-destructive Thermal Conductivity Detection Of Solder Voids Document Version Marking And Access Method And Apparatus Methods, Apparatus And Computer Readable Medium For Conveying Virtual Lo... Methods, Apparatus And Computer Readable Medium For Conveying Virtual Lo... Methods, Apparatus And Computer Readable Medium For Conveying Virtual Lo... System And Method For Transmitting Voice Input From A Remote Location Ov... System And Method For Transmitting Voice Input From A Remote Location Ov... System And Method For Transmitting Voice Input From A Remote Location Ov... Document Version Marking And Access Method And Apparatus Peer-to-peer Mixing System And Method Bidding Work Assignment On Conference/subscribe Rtp Clearing House Bidding Work Assignment On Conference/subscribe Rtp Clearing House Estimating A Listener's Ability To Understand A Speaker, Based On Compar... Estimating A Listener's Ability To Understand A Speaker, Based On Compar... ...and 7479 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7491 more	11810377 11554442 12019290 11293908 10732645 11971098 11021301 11350180 11551142 12213673 11522192 11500563 11680024 11482027 11962799 11929518 11728852 12488277 11582606 12465721 10672604 11494836 11458824 12213672 12049355 11847924 12869457 ...and 7491 more	Individual Participant Identification In Shared Video Resources System and Method for Predicting Meeting Subjects, Logistics, and Resour... Social Media Identity Discovery And Mapping For Banking And Government Social Media Identity Discovery And Mapping For Banking And Government Systems And Methods For Enhanced Conference Session Interaction Systems And Methods For Enhanced Conference Session Interaction Systems And Methods For Enhanced Conference Session Interaction Secret Transfers In Contact Centers Secret Transfers In Contact Centers Secret Transfers In Contact Centers System And Method For Generating Personalized Tag Recommendations For Ta... System And Method For Generating Personalized Tag Recommendations For Ta... System And Method For Generating Personalized Tag Recommendations For Ta... User Interface For Managing Communication Sessions Social Media Identity Discovery And Mapping For Banking And Government Method For Simplifying A Swype Based Touch-screen Keypad For Fast Text E... Method For Simplifying A Swype Based Touch-screen Keypad For Fast Text E... System and Method for Predicting Meeting Subjects, Logistics, and Resour... System and Method for Predicting Meeting Subjects, Logistics, and Resour... Method for Telephony Client Synchronization in Telephone Virtualization Method for Telephony Client Synchronization in Telephone Virtualization Method for Telephony Client Synchronization in Telephone Virtualization System And Method For Classification Of Media In Voip Sessions With Rtp ... System And Method For Classification Of Media In Voip Sessions With Rtp ... System And Method For Classification Of Media In Voip Sessions With Rtp ... Identification Of Static Position Witnesses To A Psap Emergency Identification Of Static Position Witnesses To A Psap Emergency ...and 7491 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7494 more	13931968 13899286 13920369 13836038 13715050 13549654 13942079 12563289 13629781 13217694 12978884 14040786 13846243 13786804 13563082 11509340 14485589 11201556 13744247 13247599 13622231 13249547 13245847 13624925 12960392 13963650 13245835 ...and 7494 more	Method And Apparatus Providing Additional Information To An Interactive ... Apparatus And Method For Call Center Call-back Call-handling For An Off-premises, Telecommunications Terminal With An I... Call-handling For An Off-premises, Telecommunications Terminal With An I... Call-handling For An Off-premises, Telecommunications Terminal With An I... Utilizing Small Group Call Center Agents To Improve Productivity Without... Utilizing Small Group Call Center Agents To Improve Productivity Without... Utilizing Small Group Call Center Agents To Improve Productivity Without... Directly Contactable Call Center Agents Directly Contactable Call Center Agents System And Method Of Identifying Geographic Location For The Source Of A... System And Method Of Identifying Geographic Location For The Source Of A... Method And Apparatus Providing Additional Information To An Interactive ... Directly Contactable Call Center Agents Apparatus And Method For Call Center Call-back Automatic Display Of Email Distribution Lists Event Driven Noise Cancellation Automated Call Handling Based On Caller Id Automated Call Handling Based On Caller Id Systems And Methods For Facilitating A First Response Mission At An Inci... Systems And Methods For Facilitating A First Response Mission At An Inci... Systems And Methods For Facilitating A First Response Mission At An Inci... Audible Computer User Interface Method And Apparatus Audible Computer User Interface Method And Apparatus Audible Computer User Interface Method And Apparatus Alternative Methodology In Assessing Network Availability Alternative Methodology In Assessing Network Availability ...and 7494 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7584 more	10881859 12581985 12016350 10142192 11540104 11441595 10661706 10765720 11313369 11313371 11222527 10868620 09668875 10191716 10813509 11780127 12016365 10812265 10772488 11203356 10348107 11863917 12783700 10668577 11777514 11603469 11800152 ...and 7584 more	Routing Of Web-based Contacts Contact center service monitoring and correcting Sip Transfer In A Back-to-back User Agent (b2bua) Environment Sip Transfer In A Back-to-back User Agent (b2bua) Environment Sip Transfer In A Back-to-back User Agent (b2bua) Environment System And Method For Mode-neutral Communications With A Widget-based Co... System And Method For Mode-neutral Communications With A Widget-based Co... System And Method For Mode-neutral Communications With A Widget-based Co... Methods, Apparatus And Computer Readable Medium For Seamless Internet Pr... Methods, Apparatus And Computer Readable Medium For Seamless Internet Pr... Methods, Apparatus And Computer Readable Medium For Seamless Internet Pr... Call-processing Event-notification Server Call-processing Event-notification Server Contact center service monitoring and correcting System and Method for Displaying Call Flows and Call Statistics Routing Of Web-based Contacts Routing Of Web-based Contacts Service-preserving Upgrade Service-preserving Upgrade Service-preserving Upgrade Method for Analysing an Interactive Voice Response System Method for Analysing an Interactive Voice Response System Method for Analysing an Interactive Voice Response System Aggregation of Multiple Information Flows with Index Processing Aggregation of Multiple Information Flows with Index Processing Aggregation of Multiple Information Flows with Index Processing System and Method for Displaying Call Flows and Call Statistics ...and 7584 more

5/18/2023	Goldman Sachs Bank Usa.	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7741 more	10606560 10227970 10978072 11053272 10370845 10884219 09739392 10945148 10867856 10814963 11053709 10456004 10939694 10915500 11238525 09235065 10660534 10371639 10811913 09670172 10261431 10427813 10899662 09903423 10815165 10262621 09460556 ...and 7741 more	Method And Apparatus For Locally Implementing Port Selection Via Synchro... Unifying Local And Mobility Network Identifiers Unifying Local and Mobility Network Identifiers Unifying Local and Mobility Network Identifiers Enhanced Mobility Management At A Mobile Access Gateway Enhanced Mobility Management at a Mobile Access Gateway Method And Apparatus For Locally Implementing Port Selection Via Synchro... Method And Apparatus For Locally Implementing Port Selection Via Synchro... Automatically Initiating A Process By The Outcome Of A Voting Conference Automatically Initiating A Process By The Outcome Of A Voting Conference Conditioning Responses To Emotions Of Text Communications Conditioning Responses To Emotions Of Text Communications Conditioning Responses To Emotions Of Text Communications Tolerant Device Licensing In A Distributed Environment Enhanced Mobility Management at a Mobile Access Gateway Method For Achieving High-availability Of Itineraries In A Real-time Net... Contact Center Expert Identification Contact Center Expert Identification Contact Center Expert Identification Conference-enhancing Announcements And Information Conference-enhancing Announcements And Information Conference-enhancing Announcements And Information Automatic Video Switching for Multimedia Conferencing Automatic Video Switching for Multimedia Conferencing Automatic Video Switching for Multimedia Conferencing ADAPTIVELY MAINTAINING QUALITY OF SERVICE (QoS) IN DISTRIBUTED PBX NETWO... ADAPTIVELY MAINTAINING QUALITY OF SERVICE (QoS) IN DISTRIBUTED PBX NETWO... ...and 7741 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7500 more	12016350 10881859 11441595 10142192 11344430 10868620 11540104 11222527 11422569 11490906 12175881 11554268 11313371 11313369 10661706 10772488 10861193 11506750 12271196 10777318 11119188 11508442 11939295 12182987 11863917 10348107 11203356 ...and 7500 more	Managing Recordings of Communications Sessions Managing Recordings of Communications Sessions Managing Recordings of Communications Sessions Context Sensitive, Cloud-based Telephony Context Sensitive, Cloud-based Telephony Network Device Authentication Network Device Authentication Network Device Authentication Method And Apparatus For Assessing The Status Of Work Waiting For Servic... Method And Apparatus For Assessing The Status Of Work Waiting For Servic... System And Method For A Conference Foyer System And Method For A Conference Foyer Method And Apparatus For Assessing The Status Of Work Waiting For Servic... Context Sensitive, Cloud-based Telephony External Contact Center Data Collection And Measurement Beaming To The Next Conference Or Between Concurrent Conferences Beaming To The Next Conference Or Between Concurrent Conferences Utilizing Presence Information For The Purpose Of Enhanced Surveillance Utilizing Presence Information For The Purpose Of Enhanced Surveillance Utilizing Presence Information For The Purpose Of Enhanced Surveillance Pushing Identity Information Pushing Identity Information Pushing Identity Information Goal-based Estimated Wait Time Goal-based Estimated Wait Time Goal-based Estimated Wait Time External Contact Center Data Collection And Measurement ...and 7500 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7502 more	13549654 13899286 13920369 13836038 13217694 13622231 13942079 12563289 13629781 13715050 11509340 14040786 13846243 13786804 13247599 12978884 14485589 11201556 13744247 13563082 13245835 13245847 13624925 12960392 13944368 13249547 13471931 ...and 7502 more	Method For Setting Up A Communication Connection And A Private Branch Ex... Apparatus And Method For Switching From Overlap Signaling To En Bloc Sig... Apparatus And Method For Switching From Overlap Signaling To En Bloc Sig... Method For Setting Up A Communication Connection And A Private Branch Ex... Method For Setting Up A Communication Connection And A Private Branch Ex... Methods And Apparatus For Allocating Resources In A Distributed Environm... Methods And Apparatus For Allocating Resources In A Distributed Environm... Methods And Apparatus For Allocating Resources In A Distributed Environm... Ip Security With Seamless Roaming And Load Balancing Ip Security With Seamless Roaming And Load Balancing Ip Security With Seamless Roaming And Load Balancing Sharing A Video Display Between Telephony And Computing Devices Network Condition Capture And Reproduction Method For Distributing High And Low-bandwidth Voice Channels Using A Mi... Sharing A Video Display Between Telephony And Computing Devices Automated Call Handling Based On Caller Id Dealing With Lost Acknowledgements When Power-saving Dealing With Lost Acknowledgements When Power-saving Multi-hop Ad-hoc Wireless Networks That Support Non-multi-hop Wireless T... Multi-hop Ad-hoc Wireless Networks That Support Non-multi-hop Wireless T... Multi-hop Ad-hoc Wireless Networks That Support Non-multi-hop Wireless T... Alternative Bandwidth Management Algorithm Alternative Bandwidth Management Algorithm Alternative Bandwidth Management Algorithm Dealing With Lost Acknowledgements When Power-saving Intelligent Media Stream Recovery Methods And Apparatus For Defending Against Telephone-based Robotic Atta... ...and 7502 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7586 more	13485604 11517646 12749122 12779156 12211368 12417334 13624919 12345200 12566497 13587959 10939644 13354434 12542466 12207222 12039558 11781012 13541159 12193887 13669388 13925024 13114836 11858448 13193738 13865226 12422087 11942670 13777531 ...and 7586 more	Method And Apparatus For Selectively Reading Counter Information In A Ne... Initiation And Support Of Video Conferencing Using Instant Messaging Initiation And Support Of Video Conferencing Using Instant Messaging Initiation And Support Of Video Conferencing Using Instant Messaging Caching User Information In An Integrated Communication System Caching User Information In An Integrated Communication System Caching User Information In An Integrated Communication System Method And Apparatus For Measuring Rtt In A Cumulative Acknowledgment Tr... Method And Apparatus For Measuring Rtt In A Cumulative Acknowledgment Tr... Method And Apparatus For Learning Endpoint Addresses Of Ipsec Vpn Tunnel... Method And Apparatus For Learning Endpoint Addresses Of Ipsec Vpn Tunnel... Method And Apparatus For Learning Endpoint Addresses Of Ipsec Vpn Tunnel... System And Method For Indicating Status Of An Incoming Transmission To A... Routing Data To One Or More Entities In A Network Routing Data To One Or More Entities In A Network Sharing Account Information And A Phone Number Between Personal Mobile P... Sharing Account Information And A Phone Number Between Personal Mobile P... Sharing Account Information And A Phone Number Between Personal Mobile P... Managing Statistical Information In A Contact Center Managing Statistical Information In A Contact Center Data Messaging During Telephony Calls Data Messaging During Telephony Calls Data Messaging During Telephony Calls Method And Apparatus For Providing Called Party Information To A Coverag... Method And Apparatus For Providing Called Party Information To A Coverag... Method And Apparatus For Providing Called Party Information To A Coverag... Mechanisms And Algorithms For Arbitrating Between And Synchronizing Stat... ...and 7586 more

5/18/2023	Goldman Sachs Bank Usa.	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7742 more	10923489 10775498 10933646 09435736 09960623 09460556 10734280 09903423 10815165 10262621 11045702 10674285 10098824 10070515 09739392 10945148 10867856 10435426 10602168 11053146 10953775 10881908 10814963 10420567 10261007 10674637 10795473 ...and 7742 more	System And Method For Graphically Managing A Communication Session With ... System And Method For Graphically Managing A Communication Session With ... System And Method For Graphically Managing A Communication Session With ... System And Method For Managing Incoming Requests For A Communication Ses... System And Method For Managing Incoming Requests For A Communication Ses... System And Method For Managing Incoming Requests For A Communication Ses... System And Method For Managing Trusted Relationships In Communication Se... System And Method For Managing Trusted Relationships In Communication Se... System And Method For Graphically Managing Communication Sessions System And Method For Graphically Managing Communication Sessions Contact Center Interfaces Spatial-Temporal Event Correlation for Location-Based Services Contact Center Interfaces Contact Center Interfaces Mechanism For Fast Evaluation Of Policies In Work Assignment Mechanism For Fast Evaluation Of Policies In Work Assignment Conference Productivity And Thick Client Method Conference Productivity And Thick Client Method Systems, Methods, and Media for Providing Interactive Video Using Scalab... Systems, Methods, and Media for Providing Interactive Video Using Scalab... Method For Enabling Mobility Of Client Devices In Large Scale Unified Ne... System And Method For Responding To Changing Conditions In Contact Cente... System And Method For Classifying Live Media Tags Into Types System And Method For Classifying Live Media Tags Into Types System And Method For Visualization Of Tag Metadata Associated With A Me... System And Method For Visualization Of Tag Metadata Associated With A Me... System And Method For Visualization Of Tag Metadata Associated With A Me... ...and 7742 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7503 more	10191716 10813509 11780127 12016365 09668875 11203356 10348107 11863917 10812265 11514580 10955890 11315894 11751420 11191487 12241971 11732350 09995697 11482498 11228646 11742559 11490906 11422569 11554268 10661706 12175881 11549708 11318063 ...and 7503 more	Detection of Asymmetric Network Routes Detection of Asymmetric Network Routes Detection of Asymmetric Network Routes Continual Peer Authentication Continual Peer Authentication Continual Peer Authentication System, Method, And Apparatus For Determining Effectiveness Of Advanced ... Ims Application Sequencing Optimizer Ims Application Sequencing Optimizer Ims Application Sequencing Optimizer Agent Conferenced Ivr Agent Conferenced Ivr Incorporating Interactive Voice Response Functions Into A Work Assignmen... Incorporating Interactive Voice Response Functions Into A Work Assignmen... Incorporating Interactive Voice Response Functions Into A Work Assignmen... Agent Conferenced Ivr Method For Characterizing System State Using Message Logs System And Method For Storing Call Recordings In A Call Center Method And System For Optimizing Performance Within A Contact Center Method And System For Optimizing Performance Within A Contact Center Method And System For Optimizing Performance Within A Contact Center System And Method For Managing Hold Times During Automated Call Processi... System And Method For Managing Hold Times During Automated Call Processi... System And Method For Managing Hold Times During Automated Call Processi... Method and apparatus for recording/replaying application execution with ... Method and apparatus for recording/replaying application execution with ... Method and apparatus for recording/replaying application execution with ... ...and 7503 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7504 more	10633459 11293908 10732645 11500563 11582606 12465721 12019290 12213673 11522192 11971098 11554442 11810377 10672604 11929518 11728852 11028967 11554282 12128874 11962799 11494836 12488277 11680024 11482027 12869457 11535425 12003206 10891804 ...and 7504 more	Social Media Identity Discovery And Mapping For Banking And Government Social Media Identity Discovery And Mapping For Banking And Government Method For Simplifying A Swype Based Touch-screen Keypad For Fast Text E... Method For Simplifying A Swype Based Touch-screen Keypad For Fast Text E... Method For Simplifying A Swype Based Touch-screen Keypad For Fast Text E... Social Media Identity Discovery And Mapping For Banking And Government Systems And Methods For Enhanced Conference Session Interaction Systems And Methods For Enhanced Conference Session Interaction Systems And Methods For Enhanced Conference Session Interaction Secret Transfers In Contact Centers Secret Transfers In Contact Centers Secret Transfers In Contact Centers Identification Of Static Position Witnesses To A Psap Emergency Identification Of Static Position Witnesses To A Psap Emergency Identification Of Static Position Witnesses To A Psap Emergency Providing Merged Presence Calculation Information Based On Analogous Mul... Providing Merged Presence Calculation Information Based On Analogous Mul... Providing Merged Presence Calculation Information Based On Analogous Mul... System and Method for Predicting Meeting Subjects, Logistics, and Resour... System and Method for Predicting Meeting Subjects, Logistics, and Resour... System and Method for Predicting Meeting Subjects, Logistics, and Resour... Method for Telephony Client Synchronization in Telephone Virtualization Method for Telephony Client Synchronization in Telephone Virtualization Method for Telephony Client Synchronization in Telephone Virtualization System And Method For Classification Of Media In Voip Sessions With Rtp ... System And Method For Classification Of Media In Voip Sessions With Rtp ... System And Method For Classification Of Media In Voip Sessions With Rtp ... ...and 7504 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7507 more	13249502 11536456 13365007 13621050 13282733 11049916 12574604 13909062 11017287 12344414 12050294 11531910 13306469 12847565 11961586 11197291 13172363 12917059 13832741 13401083 11450016 13079593 11047001 11257909 13031020 12570848 11444861 ...and 7507 more	Intelligent Handling Of Message Refusal Intelligent Handling Of Message Refusal Accounting For Telecommunications Terminal Mobility In Call Admission Co... Accounting For Telecommunications Terminal Mobility In Call Admission Co... Accounting For Telecommunications Terminal Mobility In Call Admission Co... Wireless-enabled Device With Capability Of Responding To Changes In Oper... Wireless-enabled Device With Capability Of Responding To Changes In Oper... Wireless-enabled Device With Capability Of Responding To Changes In Oper... Apparatus, Method, And Computer Program For Providing Multimedia Prompti... Apparatus, Method, And Computer Program For Providing Multimedia Prompti... Apparatus, Method, And Computer Program For Providing Multimedia Prompti... Intelligent Handling Of Message Refusal Dynamic Assignment Of Traffic Classes To A Priority Queue In A Packet Fo... Dynamic Video Equalization Of Images Using Face-tracking Dynamic Assignment Of Traffic Classes To A Priority Queue In A Packet Fo... Secure Installation Activation Secure Installation Activation Flexible License File Feature Controls Flexible License File Feature Controls Flexible License File Feature Controls Periodic Software Licensing System Periodic Software Licensing System Periodic Software Licensing System Use Of Location Awareness To Transfer Communications Sessions Between Te... Use Of Location Awareness To Transfer Communications Sessions Between Te... Use Of Location Awareness To Transfer Communications Sessions Between Te... Dynamic Video Equalization Of Images Using Face-tracking ...and 7507 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7587 more	15337479 14976050 16113763 15881311 16372155 16116470 11320593 15807322 16557488 16148609 16159368 15661347 15949265 16585905 14624243 13630038 15284125 16149293 15981184 16295381 15284653 16043452 13928532 15677517 15284202 15882076 16586221 ...and 7587 more	Sensitive Information Management Sensitive Information Management Sensitive Information Management Contact Center Interfaces Contact Center Interfaces Contact Center Interfaces System And Method For Managing Trusted Relationships In Communication Se... System And Method For Managing Trusted Relationships In Communication Se... System And Method For Communicating Tags For A Media Event Using Multipl... System And Method For Communicating Tags For A Media Event Using Multipl... System And Method For Communicating Tags For A Media Event Using Multipl... System And Method For Visualization Of Tag Metadata Associated With A Me... System And Method For Visualization Of Tag Metadata Associated With A Me... System And Method For Visualization Of Tag Metadata Associated With A Me... System And Method For Classifying Live Media Tags Into Types System And Method For Classifying Live Media Tags Into Types Use of Location Aware Check-In by Visitors to Support Emergency Services Use of Location Aware Check-In by Visitors to Support Emergency Services Advertising In A Virtual Environment Advertising In A Virtual Environment Method Of Identifying Relevant User Feedback Method Of Identifying Relevant User Feedback Exclusion Of Selected Data From Access By Collaborators Exclusion Of Selected Data From Access By Collaborators Exclusion Of Selected Data From Access By Collaborators System And Method For Aligning Messages To An Event Based On Semantic Si... System And Method For Aligning Messages To An Event Based On Semantic Si... ...and 7587 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7509 more	13542930 13172475 13216892 14181111 12469523 14043266 13764504 13715130 12563358 13036903 12241584 12360910 14171732 13630200 13919186 12708125 13623267 13073692 13411947 13622550 14071639 12542452 12837815 13285388 12401702 12981117 13160188 ...and 7509 more	Processor And Data Storage Enabling Efficient Data Reporting Domain Identifier Based Access Policy Control Processor And Data Storage Enabling Efficient Data Reporting Processor And Data Storage Enabling Efficient Data Reporting Generation Of Enterprise-wide Licenses In A Customer Environment Generation Of Enterprise-wide Licenses In A Customer Environment Computer-Implemented System And Method For Call Status Determination Computer-Implemented System And Method For Call Status Determination Computer-Implemented System And Method For Call Status Determination Selective Data Transmission In Networks Selective Data Transmission In Networks Selective Data Transmission In Networks Systems And Methods For Providing Automated Progress Updates In A Contac... Systems And Methods For Providing Automated Progress Updates In A Contac... Generation Of Enterprise-wide Licenses In A Customer Environment Independent Parallel Interaction Space Instantiation Independent Parallel Interaction Space Instantiation Method And System For Proximity-based Content Sharing Method And System For Proximity-based Content Sharing Method And System For Proximity-based Content Sharing Management Of Agent Sessions For Omnichannel Predictive Outbound Management Of Agent Sessions For Omnichannel Predictive Outbound Management Of Agent Sessions For Omnichannel Predictive Outbound Contact Center Administration Via Text Stream Interaction Contact Center Administration Via Text Stream Interaction Contact Center Administration Via Text Stream Interaction Intelligent Contact Recording In A Virtual Reality Contact Center ...and 7509 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7517 more	12882929 11636885 13026407 11929574 11569508 11929744 11000686 12460235 10765720 12027816 12027811 11226122 10007129 10666910 10119783 17107118 17232570 17207122 16249521 16864409 17074166 17407361 13630105 16524815 16242180 17075829 16738818 ...and 7517 more	Advertising In A Virtual Environment Advertising In A Virtual Environment Privacy Setting Implementation In A Co-browsing Environment Privacy Setting Implementation In A Co-browsing Environment Methods And Systems For Real-time Paging Methods And Systems For Real-time Paging System And Method To Identify Secure Media Streams To Conference Watcher... System And Method To Identify Secure Media Streams To Conference Watcher... System And Method To Identify Secure Media Streams To Conference Watcher... Personalized Customer Surveys Personalized Customer Surveys Communications Arbitrator Communications Arbitrator Communications Arbitrator Team Workforce Assignment Team Workforce Assignment System And Method For Managing Resources Of An Enterprise System And Method For Managing Resources Of An Enterprise System And Method For Managing Resources Of An Enterprise System And Method For Assessing The Sensitivity Of Social Network User P... System And Method For Assessing The Sensitivity Of Social Network User P... System And Method For Assessing The Sensitivity Of Social Network User P... Multi-media Collaboration Cursor/annotation Control Multi-media Collaboration Cursor/annotation Control Automated Coordinated Co-browsing With Text Chat Services Automated Coordinated Co-browsing With Text Chat Services Automated Coordinated Co-browsing With Text Chat Services ...and 7517 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7518 more	09995697 11732350 11482498 11228646 11191487 12241971 10191716 10813509 11780127 12016365 10674288 10728730 11709954 11446061 11453650 11514580 10955890 11315894 11751420 11685092 11222527 11441595 10881859 12016350 11313371 11422569 11554268 ...and 7518 more	Method for Characterizing System State Using Message Logs Method and apparatus for recording/replaying application execution with ... System And Method For Automatic Merging Of Real And Virtual Environments System And Method For Automatic Merging Of Real And Virtual Environments System And Method For Automatic Merging Of Real And Virtual Environments Method and apparatus for recording/replaying application execution with ... Method for Characterizing System State Using Message Logs Method For Characterizing System State Using Message Logs Continual Peer Authentication Continual Peer Authentication Continual Peer Authentication Detection of Asymmetric Network Routes Detection of Asymmetric Network Routes Detection of Asymmetric Network Routes Ims Application Sequencing Optimizer Method and apparatus for recording/replaying application execution with ... System And Method For Managing Hold Times During Automated Call Processi... Call-processing Event-notification Server Mitigating Spam And Identifying Callers In Video Calls Mitigating Spam And Identifying Callers In Video Calls Mitigating Spam And Identifying Callers In Video Calls Rerouting Of Trunks By A Pbx To An Alternate Pbx Rerouting Of Trunks By A Pbx To An Alternate Pbx Rerouting Of Trunks By A Pbx To An Alternate Pbx System And Method For Storing Call Recordings In A Call Center System And Method For Storing Call Recordings In A Call Center System And Method For Storing Call Recordings In A Call Center ...and 7518 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7588 more	14147816 13351301 12622970 12896639 12570801 11522653 12756363 12645871 13479959 13371828 10999902 13786841 13926879 14023218 13762452 13408782 13786780 12115199 13419262 13354585 13569946 11649901 12488970 11381780 12345092 10924404 12497765 ...and 7588 more	Method And Apparatus For Ordering Communications Method For Generating Reliability Tests Based On Orthogonal Arrays And F... Method For Generating Reliability Tests Based On Orthogonal Arrays And F... Method For Generating Reliability Tests Based On Orthogonal Arrays And F... Survivable Phone Behavior Using Sip Signaling In A Sip Network Configura... Survivable Phone Behavior Using Sip Signaling In A Sip Network Configura... Survivable Phone Behavior Using Sip Signaling In A Sip Network Configura... Packet Prioritization And Associated Bandwidth And Buffer Management Tec... Packet Prioritization And Associated Bandwidth And Buffer Management Tec... Packet Prioritization And Associated Bandwidth And Buffer Management Tec... Determining Whether To Provide Authentication Credentials Based On Call-... Determining Whether To Provide Authentication Credentials Based On Call-... Determining Whether To Provide Authentication Credentials Based On Call-... Method And Apparatus For Ordering Communications Method And Apparatus For Altering Participants In A Conference Call To T... Method And Apparatus For Altering Participants In A Conference Call To T... Network Condition Capture And Reproduction Network Condition Capture And Reproduction Network Condition Capture And Reproduction System And Method For Balancing Agent Console Load During Automated Call... System And Method For Balancing Agent Console Load During Automated Call... System And Method For Balancing Agent Console Load During Automated Call... Method And Apparatus For The Assessment And Optimization Of Network Traf... Method And Apparatus For The Assessment And Optimization Of Network Traf... Method And Apparatus For The Assessment And Optimization Of Network Traf... Distributed Conferencing Via Pbx-conference Bridge Link Distributed Conferencing Via Pbx-conference Bridge Link ...and 7588 more

5/18/2023	Goldman Sachs Bank Usa.	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7743 more	13407967 14266728 13859156 13194341 12243065 13285383 13196296 12366630 13929551 11145375 13752981 12102656 11854439 13891184 13485245 13795392 13172368 13151042 13742981 13205353 13030500 14320155 12834690 14146527 12873052 13833453 12837791 ...and 7743 more	Method For Enabling Mobility Of Client Devices In Large Scale Unified Ne... System And Method For Responding To Changing Conditions In Contact Cente... System And Method For Adaptive Multiple Contact Assignment System And Method For Adaptive Multiple Contact Assignment System And Method For Adaptive Multiple Contact Assignment System And Method For Providing Predictive Contacts System And Method For Providing Predictive Contacts System And Method For Providing Just-in-time Resources Based On Context System And Method For Providing Just-in-time Resources Based On Context System And Method For Near Real-time Identification And Definition Query System And Method For Near Real-time Identification And Definition Query System And Method For Near Real-time Identification And Definition Query Predicted Percent Service Level Predicted Percent Service Level System And Method For Responding To Changing Conditions In Contact Cente... System And Method For Classifying Live Media Tags Into Types Method Of Automatic Customer Satisfaction Monitoring Through Social Medi... Method Of Automatic Customer Satisfaction Monitoring Through Social Medi... Display Of Persona Information For Peer-to-peer Sessions Display Of Persona Information For Peer-to-peer Sessions Method Of Redistributing Access Points Automatically To Controllers For ... Method Of Redistributing Access Points Automatically To Controllers For ... System And Method For Communicating Tags For A Media Event Using Multipl... System And Method For Communicating Tags For A Media Event Using Multipl... System And Method For Communicating Tags For A Media Event Using Multipl... System And Method For Visualization Of Tag Metadata Associated With A Me... System And Method For Visualization Of Tag Metadata Associated With A Me... ...and 7743 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7519 more	12882929 11636885 13026407 11929574 11569508 11929744 11000686 12460235 10765720 12027816 12027811 11226122 10007129 10666910 10119783 17107118 17232570 17207122 16249521 16864409 17074166 17407361 13630105 16524815 16242180 17075829 16738818 ...and 7519 more	Advertising In A Virtual Environment Advertising In A Virtual Environment Privacy Setting Implementation In A Co-browsing Environment Privacy Setting Implementation In A Co-browsing Environment Methods And Systems For Real-time Paging Methods And Systems For Real-time Paging System And Method To Identify Secure Media Streams To Conference Watcher... System And Method To Identify Secure Media Streams To Conference Watcher... System And Method To Identify Secure Media Streams To Conference Watcher... Personalized Customer Surveys Personalized Customer Surveys Personalized Customer Surveys Communications Arbitrator Communications Arbitrator Communications Arbitrator Team Workforce Assignment Team Workforce Assignment System And Method For Managing Resources Of An Enterprise System And Method For Managing Resources Of An Enterprise System And Method For Managing Resources Of An Enterprise System And Method For Assessing The Sensitivity Of Social Network User P... System And Method For Assessing The Sensitivity Of Social Network User P... System And Method For Assessing The Sensitivity Of Social Network User P... Multi-media Collaboration Cursor/annotation Control Multi-media Collaboration Cursor/annotation Control Automated Coordinated Co-browsing With Text Chat Services Automated Coordinated Co-browsing With Text Chat Services ...and 7519 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7521 more	14746987 14943635 15616164 14576089 12894624 14872496 14592257 16200476 15888396 14672409 14802274 15882958 11554478 14860330 14832573 13493587 15847110 13159189 14273255 14573163 15173411 15348054 15154000 14299153 15927909 14958727 14667603 ...and 7521 more	Generating Recording Access Permissions Based On Meeting Properties System And Method For Providing Enhanced Routing In A Contact Center System And Method For Providing Enhanced Routing In A Contact Center Interfacing Emergency Events With Map/routing Software To Re-route Non-e... Interfacing Emergency Events With Map/routing Software To Re-route Non-e... Interfacing Emergency Events With Map/routing Software To Re-route Non-e... Authorizing Deployable Resources Based On Personal Information Obtained ... Authorizing Deployable Resources Based On Personal Information Obtained ... Authorizing Deployable Resources Based On Personal Information Obtained ... System And Method For Composite Presence Subscriptions System And Method For Composite Presence Subscriptions System And Method For Composite Presence Subscriptions Contact Center Interactive Text Stream Wait Treatments Contact Center Interactive Text Stream Wait Treatments Contact Center Interactive Text Stream Wait Treatments Three-dimensional Generalized Space Three-dimensional Generalized Space Three-dimensional Generalized Space System and Method for Efficient Port and Bandwidth Utilization in Settin... System and Method for Efficient Port and Bandwidth Utilization in Settin... System and Method for Efficient Port and Bandwidth Utilization in Settin... Real-time Speech Feed To Agent Greeting Real-time Speech Feed To Agent Greeting Real-time Speech Feed To Agent Greeting System And Method For Improved Automatic Callbacks In A Contact Center System And Method For Improved Automatic Callbacks In A Contact Center Agent Efficiency Based On Real-time Desktop Analytics ...and 7521 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7522 more	15606710 14281842 15461526 14154379 14601535 13773345 15092404 14702849 13932004 15285205 14872956 15086455 12978955 12328620 15083111 15299831 15053160 14594973 15682115 14985013 15333397 14533407 14832573 12899683 13840613 14951038 14971073 ...and 7522 more	Computer-Implemented System And Method For Reducing Voice Transcription ... Scheduled Service Periods In Wireless Mesh Networks System And Method For Performing Distributed Speech Recognition System And Method For Performing Distributed Speech Recognition System And Method For Performing Distributed Speech Recognition Managing Antennas On An Access Point In A Wireless Network Managing Antennas On An Access Point In A Wireless Network Computer-Implemented System And Method For Reducing Voice Transcription ... Secure, Policy-based Communications Security And File Sharing Across Mix... Secure, Policy-based Communications Security And File Sharing Across Mix... Secure, Policy-based Communications Security And File Sharing Across Mix... Caller Identification And Notification Adjunct Caller Identification And Notification Adjunct Management Of Contact Lists Open Cable Application Platform (ocap) And Set-top Box (stb)-based Bill ... Open Cable Application Platform (ocap) And Set-top Box (stb)-based Bill ... Computer-Implemented System And Method For Reducing Voice Transcription ... Federation Route Cache Based On Dynamic Domain Name System Server Managing Antennas On An Access Point In A Wireless Network Federation Route Cache Based On Dynamic Domain Name System Server Method And System For Video Conference Snapshot Presence Method And System For Video Conference Snapshot Presence Seamless Movement Between Phone And Pc With Regard To Applications, Disp... Seamless Movement Between Phone And Pc With Regard To Applications, Disp... Seamless Movement Between Phone And Pc With Regard To Applications, Disp... System And Method For Modifying Parameters In A Contact Center System And Method For Modifying Parameters In A Contact Center ...and 7522 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7523 more	10674285 16257681 17014816 15931885 16398381 13728531 16802729 16378789 15095904 16354340 16719515 16535169 16378791 14194222 16166317 16878369 16434322 16832086 14801340 13196990 16934267 16524815 16984724 14585376 16894226 16917073 15163901 ...and 7523 more	System And Method For Dynamically Configuring Wireless Network Geographi... Automatic Provisioning Of Distinct Ring-tones For Co-located Telephones Ringbacks based on extrinsic information System And Method For Dynamically Configuring Wireless Network Geographi... Automatic Provisioning Of Distinct Ring-tones For Co-located Telephones Ringbacks Based On Extrinsic Information Pluggable Contact Resolution Broadcast/multicast Data In A Wireless Network Broadcast/multicast Data In A Wireless Network Efficient Polled Frame Exchange On A Shared-communications Channel Efficient Polled Frame Exchange On A Shared-communications Channel Method And Apparatus For Coordinating Adjacent Channel Transmissions On ... Method And Apparatus For Coordinating Adjacent Channel Transmissions On ... Method And Apparatus For Coordinating Adjacent Channel Transmissions On ... Method And Apparatus Providing Additional Information To An Interactive ... Broadcast/multicast Data In A Wireless Network Pluggable Contact Resolution Pluggable Contact Resolution System And Method For Dynamically Configuring Wireless Network Geographi... Higher Order Logic Applied To Expert Systems For Alarm Analysis, Filteri... Higher Order Logic Applied To Expert Systems For Alarm Analysis, Filteri... Dual Modern Architecture To Support The Transfer Of Non-baudot Tty Telep... Dual Modern Architecture To Support The Transfer Of Non-baudot Tty Telep... Closed-loop Command And Response System For Automatic Communications Bet... Closed-loop Command And Response System For Automatic Communications Bet... Closed-loop Command And Response System For Automatic Communications Bet... Method And Apparatus Providing Additional Information To An Interactive ... ...and 7523 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7527 more	13081070 14084780 14606650 13771415 14245855 14044477 13931391 13955023 14051932 14667549 14516177 14739205 14324442 12836868 14258848 14951224 14928094 14884974 14873507 15139979 15133655 15080063 14996851 14834759 14586691 14530121 14449620 ...and 7527 more	System And Method For Balancing Agent Console Load During Automated Call... Pluggable Contact Resolution Pluggable Contact Resolution Closed-loop Command And Response System For Automatic Communications Bet... Closed-loop Command And Response System For Automatic Communications Bet... Closed-loop Command And Response System For Automatic Communications Bet... Dual Modern Architecture To Support The Transfer Of Non-baudot Tty Telep... Dual Modern Architecture To Support The Transfer Of Non-baudot Tty Telep... Pluggable Contact Resolution Broadcast/multicast Data In A Wireless Network Broadcast/multicast Data In A Wireless Network Broadcast/multicast Data In A Wireless Network Efficient Polled Frame Exchange On A Shared-communications Channel Efficient Polled Frame Exchange On A Shared-communications Channel Efficient Polled Frame Exchange On A Shared-communications Channel Method And Apparatus For Coordinating Adjacent Channel Transmissions On ... Method And Apparatus For Coordinating Adjacent Channel Transmissions On ... Higher Order Logic Applied To Expert Systems For Alarm Analysis, Filteri... Higher Order Logic Applied To Expert Systems For Alarm Analysis, Filteri... System And Method For Dynamically Configuring Wireless Network Geographi... System And Method For Balancing Agent Console Load During Automated Call... Network Condition Capture And Reproduction Network Condition Capture And Reproduction Network Condition Capture And Reproduction Method And System For Scheduler Dominated Merge Of State Changes Method And System For Scheduler Dominated Merge Of State Changes Call Processing Based On Electronic Calendar Information ...and 7527 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7529 more	16055367 12500756 14997855 16208076 15617605 14920021 12847984 16432069 16411344 15970279 15617650 15803350 14302590 16216582 16102124 16917438 14691253 16029225 16137427 14734085 16732734 16175537 16291558 16510675 16426213 16832735 14504238 ...and 7529 more	Method And Apparatus For Delegating A Message Password Mismatch Warning Method And Apparatus Password Mismatch Warning Method And Apparatus Password Mismatch Warning Method And Apparatus Grid-based Contact Center Grid-based Contact Center Grid-based Contact Center Dialog Reorder Dialog Reorder Interruptible Work Reassignment Interruptible Work Reassignment Interruptible Work Reassignment Timeminder For Professionals Timeminder For Professionals Timeminder For Professionals Method And Apparatus For Delegating A Message Method And Apparatus For Delegating A Message Method And System For Transmitting And Receiving Configuration And Regis... Method And System For Transmitting And Receiving Configuration And Regis... Method And System For Transmitting And Receiving Configuration And Regis... Single Sign-on For Applications Single Sign-on For Applications Single Sign-on For Applications Word Cloud Audio Navigation Word Cloud Audio Navigation Word Cloud Audio Navigation Qualifier Set Creation For Work Assignment Engine ...and 7529 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7539 more	12882929 11636885 13026407 11929574 11569508 11929744 11000686 12460235 10765720 12027816 12027811 11226122 10007129 10666910 10119783 17107118 17232570 17207122 16249521 16864409 17074166 17407361 13630105 16524815 16242180 17075829 16738818 ...and 7539 more	Advertising In A Virtual Environment Advertising In A Virtual Environment Privacy Setting Implementation In A Co-browsing Environment Privacy Setting Implementation In A Co-browsing Environment Methods And Systems For Real-time Paging Methods And Systems For Real-time Paging System And Method To Identify Secure Media Streams To Conference Watcher... System And Method To Identify Secure Media Streams To Conference Watcher... System And Method To Identify Secure Media Streams To Conference Watcher... Personalized Customer Surveys Personalized Customer Surveys Personalized Customer Surveys Communications Arbitrator Communications Arbitrator Communications Arbitrator Team Workforce Assignment Team Workforce Assignment System And Method For Managing Resources Of An Enterprise System And Method For Managing Resources Of An Enterprise System And Method For Managing Resources Of An Enterprise System And Method For Assessing The Sensitivity Of Social Network User P... System And Method For Assessing The Sensitivity Of Social Network User P... System And Method For Assessing The Sensitivity Of Social Network User P... Multi-media Collaboration Cursor/annotation Control Multi-media Collaboration Cursor/annotation Control Automated Coordinated Co-browsing With Text Chat Services Automated Coordinated Co-browsing With Text Chat Services ...and 7539 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7589 more	15337479 14976050 16113763 15881311 16372155 16116470 11320593 15807322 16557488 16148609 16159368 15661347 15949265 16585905 14624243 13630038 15284125 16149293 15981184 16295381 15284653 16043452 13928532 15677517 15284202 15882076 16586221 ...and 7589 more	Sensitive Information Management Sensitive Information Management Sensitive Information Management Contact Center Interfaces Contact Center Interfaces Contact Center Interfaces System And Method For Managing Trusted Relationships In Communication Se... System And Method For Managing Trusted Relationships In Communication Se... System And Method For Communicating Tags For A Media Event Using Multipl... System And Method For Communicating Tags For A Media Event Using Multipl... System And Method For Communicating Tags For A Media Event Using Multipl... System And Method For Visualization Of Tag Metadata Associated With A Me... System And Method For Visualization Of Tag Metadata Associated With A Me... System And Method For Visualization Of Tag Metadata Associated With A Me... System And Method For Classifying Live Media Tags Into Types System And Method For Classifying Live Media Tags Into Types Use of Location Aware Check-In by Visitors to Support Emergency Services Use of Location Aware Check-In by Visitors to Support Emergency Services Advertising In A Virtual Environment Advertising In A Virtual Environment Method Of Identifying Relevant User Feedback Method Of Identifying Relevant User Feedback Exclusion Of Selected Data From Access By Collaborators Exclusion Of Selected Data From Access By Collaborators Exclusion Of Selected Data From Access By Collaborators System And Method For Aligning Messages To An Event Based On Semantic Si... System And Method For Aligning Messages To An Event Based On Semantic Si... ...and 7589 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7553 more	10185096 11170659 11477927 09979197 11124797 11225367 11065047 11676685 10775745 11339913 10756669 11243753 11088398 11528298 11540198 11388694 11057925 11449922 11539162 11466216 10776894 11458748 10741920 11111464 11256224 10894752 11408695 ...and 7553 more	Method and apparatus for the automated delivery of notifications to cont... System And Method For Providing Service By A First Agent While Waiting F... Adjusting Video Layout Adjusting Video Layout Adjusting Video Layout Systems and methods for initiating communication between IM clients and ... Systems and methods for initiating communication between IM clients and ... Multi-mode Touchscreen User Interface For A Multi-state Touchscreen Devi... Multi-mode Touchscreen User Interface For A Multi-state Touchscreen Devi... Multi-mode Touchscreen User Interface For A Multi-state Touchscreen Devi... Advanced Availability Detection Advanced Availability Detection Advanced Availability Detection Social Media Identity Discovery And Mapping Social Media Identity Discovery And Mapping Automated Field Of View Adjustment Based On Screen Size Automated Field Of View Adjustment Based On Screen Size Method Of Bootstrapping Contact Center Method Of Bootstrapping Contact Center Method Of Bootstrapping Contact Center Firewall Traversal Driven By Proximity Firewall Traversal Driven By Proximity Firewall Traversal Driven By Proximity Bidirectional User Notification System for Media Quality Control Bidirectional User Notification System for Media Quality Control Bidirectional User Notification System for Media Quality Control Context awareness for a mobile communication device ...and 7553 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7594 more	15337479 14976050 16113763 15881311 16372155 16116470 11320593 15807322 16557488 16148609 16159368 15661347 15949265 16585905 14624243 13630038 15284125 16149293 15981184 16295381 15284653 16043452 13928532 15677517 15284202 15882076 16586221 ...and 7594 more	Sensitive Information Management Sensitive Information Management Sensitive Information Management Contact Center Interfaces Contact Center Interfaces Contact Center Interfaces System And Method For Managing Trusted Relationships In Communication Se... System And Method For Managing Trusted Relationships In Communication Se... System And Method For Communicating Tags For A Media Event Using Multipl... System And Method For Communicating Tags For A Media Event Using Multipl... System And Method For Communicating Tags For A Media Event Using Multipl... System And Method For Visualization Of Tag Metadata Associated With A Me... System And Method For Visualization Of Tag Metadata Associated With A Me... System And Method For Visualization Of Tag Metadata Associated With A Me... System And Method For Classifying Live Media Tags Into Types System And Method For Classifying Live Media Tags Into Types Use of Location Aware Check-In by Visitors to Support Emergency Services Use of Location Aware Check-In by Visitors to Support Emergency Services Advertising In A Virtual Environment Advertising In A Virtual Environment Method Of Identifying Relevant User Feedback Method Of Identifying Relevant User Feedback Exclusion Of Selected Data From Access By Collaborators Exclusion Of Selected Data From Access By Collaborators Exclusion Of Selected Data From Access By Collaborators System And Method For Aligning Messages To An Event Based On Semantic Si... System And Method For Aligning Messages To An Event Based On Semantic Si... ...and 7594 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7558 more	13630773 13587959 13848906 13764496 11935563 14010510 12417334 12211368 11517646 13485604 12566497 13624919 12345200 12749122 12773064 11942670 11858448 13777531 12570906 12392445 13193738 13043234 13630692 12201565 13168810 13865226 12422087 ...and 7558 more	Testing Bga Solder Joints By Localized Pulsed-heat Thermography Testing Bga Solder Joints By Localized Pulsed-heat Thermography Location- And Direction-enhanced Automatic Reminders Of Appointments Location- And Direction-enhanced Automatic Reminders Of Appointments Dynamic Multimedia Content Stream Delivery Based On Quality Of Service Dynamic Multimedia Content Stream Delivery Based On Quality Of Service Dynamic Multimedia Content Stream Delivery Based On Quality Of Service Out Of Office Autoreply Filter Out Of Office Autoreply Filter Apparatus And Method For Providing Voice Recognition For Multiple Speake... Apparatus And Method For Providing Voice Recognition For Multiple Speake... Apparatus And Method For Providing Voice Recognition For Multiple Speake... Routing Based On The Contents Of A Shopping Cart Routing Based On The Contents Of A Shopping Cart Remote Feature Activator Feature Extraction Remote Feature Activator Feature Extraction Remote Feature Activator Feature Extraction Telecommunications-terminal Mute Detection Telecommunications-terminal Mute Detection Telecommunications-terminal Mute Detection Methods And Apparatus For Allocating A Resource To Enqueued Requests Usi... Methods And Apparatus For Allocating A Resource To Enqueued Requests Usi... Methods And Apparatus For Allocating A Resource To Enqueued Requests Usi... Method And Apparatus For Using Single-radio Nodes And Multi-radio Nodes ... Method And Apparatus For Using Single-radio Nodes And Multi-radio Nodes ... Method And Apparatus For Using Single-radio Nodes And Multi-radio Nodes ... Method And Apparatus For Handling Disconnected Call ...and 7558 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7560 more	12882929 11636885 13026407 11929574 11569508 11929744 11000686 12460235 10765720 12027816 12027811 11226122 10007129 10666910 10119783 17107118 17232570 17207122 16249521 16864409 17074166 17407361 13630105 16524815 16242180 17075829 16738818 ...and 7560 more	Advertising In A Virtual Environment Advertising In A Virtual Environment Privacy Setting Implementation In A Co-browsing Environment Privacy Setting Implementation In A Co-browsing Environment Methods And Systems For Real-time Paging Methods And Systems For Real-time Paging System And Method To Identify Secure Media Streams To Conference Watcher... System And Method To Identify Secure Media Streams To Conference Watcher... System And Method To Identify Secure Media Streams To Conference Watcher... Personalized Customer Surveys Personalized Customer Surveys Personalized Customer Surveys Communications Arbitrator Communications Arbitrator Communications Arbitrator Team Workforce Assignment Team Workforce Assignment System And Method For Managing Resources Of An Enterprise System And Method For Managing Resources Of An Enterprise System And Method For Managing Resources Of An Enterprise System And Method For Assessing The Sensitivity Of Social Network User P... System And Method For Assessing The Sensitivity Of Social Network User P... System And Method For Assessing The Sensitivity Of Social Network User P... Multi-media Collaboration Cursor/annotation Control Multi-media Collaboration Cursor/annotation Control Multi-media Collaboration Cursor/annotation Control Automated Coordinated Co-browsing With Text Chat Services ...and 7560 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7562 more	15927909 15348054 15679575 15096981 13081070 13771415 15607701 15173411 13493587 14873412 15912347 13931391 14044477 14638960 14670830 14792229 14804986 14586691 14245855 14258848 14449620 14530121 14834759 15616164 14872496 15087769 14958727 ...and 7562 more	Synchronous And Asynchronous Brokering Of Ivr Sessions For Offline Inter... Synchronous And Asynchronous Brokering Of Ivr Sessions For Offline Inter... Synchronous And Asynchronous Brokering Of Ivr Sessions For Offline Inter... Scalable Geo-location Event Processing Feature Interaction Detection During Calls With Multiple-leg Signaling P... Scalable Geo-location Event Processing Scalable Geo-location Event Processing Local Communication Agent Local Communication Agent Voicemail Filtering And Transcription Voicemail Filtering And Transcription Voicemail Filtering And Transcription Feature Interaction Detection During Calls With Multiple-leg Signaling P... Feature Interaction Detection During Calls With Multiple-leg Signaling P... Method And Apparatus For Implementing Filter Rules In A Network Element Devices, Methods, And Media For Determining And Assigning Optimal Media ... Devices, Methods, And Media For Determining And Assigning Optimal Media ... Packet Mirroring Between Primary And Secondary Virtualized Software Imag... Packet Mirroring Between Primary And Secondary Virtualized Software Imag... Packet Mirroring Between Primary And Secondary Virtualized Software Imag... Dynamic Queue Instantiation Dynamic Queue Instantiation Dynamic Queue Instantiation Caller Initiated Undivert From Voicemail Caller Initiated Undivert From Voicemail Method And Apparatus For Implementing Filter Rules In A Network Element Method And Apparatus For Implementing Filter Rules In A Network Element ...and 7562 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7564 more	12882929 11636885 13026407 11929574 11569508 11929744 11000686 12460235 10765720 12027816 12027811 11226122 10007129 10666910 10119783 17107118 17232570 17207122 16249521 16864409 17074166 17407361 13630105 16524815 16242180 17075829 16738818 ...and 7564 more	Advertising In A Virtual Environment Advertising In A Virtual Environment Privacy Setting Implementation In A Co-browsing Environment Privacy Setting Implementation In A Co-browsing Environment Methods And Systems For Real-time Paging Methods And Systems For Real-time Paging System And Method To Identify Secure Media Streams To Conference Watcher... System And Method To Identify Secure Media Streams To Conference Watcher... System And Method To Identify Secure Media Streams To Conference Watcher... Personalized Customer Surveys Personalized Customer Surveys Personalized Customer Surveys Communications Arbitrator Communications Arbitrator Communications Arbitrator Team Workforce Assignment Team Workforce Assignment System And Method For Managing Resources Of An Enterprise System And Method For Managing Resources Of An Enterprise System And Method For Managing Resources Of An Enterprise System And Method For Assessing The Sensitivity Of Social Network User P... System And Method For Assessing The Sensitivity Of Social Network User P... System And Method For Assessing The Sensitivity Of Social Network User P... Multi-media Collaboration Cursor/annotation Control Multi-media Collaboration Cursor/annotation Control Multi-media Collaboration Cursor/annotation Control Automated Coordinated Co-browsing With Text Chat Services ...and 7564 more

5/18/2023	Wilmington Trust, NA	Assignor	Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application Application ...and 7565 more	13079593 11444861 11239494 11047001 12570848 13031020 11257909 13398093 13430021 11619504 12540202 12203440 12566234 13920020 13491940 12790624 12202650 11536456 13909062 12574604 11049916 12640497 13249502 13282733 12344414 11017287 12410980 ...and 7565 more	Telephonic Payment Processing Method for Online Services Telephonic Payment Processing Method For Online Services Single-Sided Speech Quality Measurement Single-Sided Speech Quality Measurement Telephonic Payment Processing Method for Online Services System And Method For Contact Center Routing Of A Customer Based On Medi... System And Method For Contact Center Routing Of A Customer Based On Medi... System And Method For Contact Center Routing Of A Customer Based On Medi... Context-based Dynamic Adjustment To Pacing Algorithm Context-based Dynamic Adjustment To Pacing Algorithm Context-based Dynamic Adjustment To Pacing Algorithm Single-Sided Speech Quality Measurement Video Conference Bridge Setting, Sharing, Pushing, And Rationalization Video Conference Bridge Setting, Sharing, Pushing, And Rationalization Facilitation Of A Conference Call Between Static And Rotating Participan... Positional Sensitive Interaction Functionality Facilitation Of A Conference Call Between Static And Rotating Participan... Facilitation Of A Conference Call Between Static And Rotating Participan... Universal Contact Manager Universal Contact Manager Universal Contact Manager Method, Apparatus, And System For Providing And Using Multi-protocol Eve... Method, Apparatus, And System For Providing And Using Multi-protocol Eve... Method, Apparatus, And System For Providing And Using Multi-protocol Eve... Video Conference Bridge Setting, Sharing, Pushing, And Rationalization Positional Sensitive Interaction Functionality Computer-Implemented System And Method For Determining A Status Of A Cal... ...and 7565 more

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